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About Pegasystems

Pega is the leader in cloud software for customer engagement and operational excellence. The world’s most recognized and successful brands rely on Pega’s AI-powered software to optimize every customer interaction on any channel while ensuring their brand promises are kept. Pega’s low-code application development platform allows enterprises to quickly build and evolve apps to meet their customer and employee needs and drive digital transformation on a global scale. For more than 35 years, Pega has enabled higher customer satisfaction, lower costs, and increased customer lifetime value.

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The next best ideas in digital transformation.

Topic

Industry

Challenge

The increasing importance of intelligent customer service

Why your customer experience program needs an executive sponsor

Rebuild your ad-tech stack around first-party data and intelligence

The benefits of co-production

Improved employee experience = improved customer experience

Survey: What vehicle owners now demand from your service team

Cloud: Hybrid-tenancy is replacing single and multi-tenancy

Next Best Action: High-performing operating model

4 challenges CSPs will face in 2020 (and how to overcome them)

How hybrid RPA helps scale your digital workforce

Putting customers first in product recalls

Pega Predicts: What’s next for tech in 2020

About Pegasystems