Sales is an ever-changing field. We’ve witnessed a significant evolution in sales methodologies over the decades,...
Insights on managing change
Insights on managing change
As technology continues to accelerate the pace of change, more leading companies are choosing Pega to help them become truly digital enterprises and to stay ahead of the competition.
Regardless of industry, two main goals are driving operational change at the enterprise level – digital...
There’s a lot of information and hype around using AI-powered chatbots to make better use of popular social channels...
Over the past few weeks, a Twitter joke was doing the rounds about Natural Language Processing (NLP): WHAT DO WE WANT...
As emerging technologies like AI and robotics have come onto the scene, businesses are feeling increased pressure to...
Think about the number of government programs funded through grants – disaster relief, social services, healthcare,...
At some point, no matter what organization you work in, the relationship and alignment between Marketing and Sales is...
CRM
In the insurance industry, delivering excellent policyholder care has become a more challenging and comprehensive...
Customer Experience