Insights on managing change

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Insights on managing change

As technology continues to accelerate the pace of change, more leading companies are choosing Pega to help them become truly digital enterprises and to stay ahead of the competition.

Everything is instant today. Instant gratification. Immediate results. Management and customers alike want to see...
Forbes Insights report on customer engagement success
I went to see Blade Runner 2049 the other night (two thumbs up) and what struck me about this movie, and a lot of...
The Reboot of Sales Force Automation
Customer Engagement
AI has reached the place in its evolution where it’s very useful without being costly. Once any new technology...
Customer Engagement
Customer service agents work too hard. Starting their day might mean logging into 10 or 15 different systems—systems...
Change is real, and we all have to deal with it on a daily basis. In other words, change is really the only constant...
You may be familiar with the following statistic: 80 percent of firms believe that they are delivering a superior...
Articles on the European Union General Data Protection Regulation (GDPR) have been in the news since April 2016 and...
Welcome to our Employee Spotlight series where we discuss #LifeAtPega with varying team members across our...