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Analyst reports confirm: Pega is an industry leader

Pega software earns high marks across the board. See what analysts are saying about Pega capabilities in customer service, low code, and intelligent automation.

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Pegasystems has been recognized as a Leader.

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Pega was ranked highest for the Case Management Use Case.

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Gartner Magic Quadrant for Process Mining Platforms 2025

Pegasystems has been recognized as a Leader.

Analyst Report

Pega ranked highest in B2B Sales Use Case by Gartner.

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Read the report to learn more about how Pegasystems Customer Decision Hub earned the highest possible scores in 25 of 28 criteria.

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The Forrester Wave™: Digital Process Automation Software, Q3 2025

Pega recognized by Forrester “at the leading edge of AI agent design.”

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According to the Forrester Report, "Pega's approach is timeless – it aims to build a platform that enables enterprises to 'design for people, build for change.'"

Analyst Report

Pega named a Leader in The Forrester Wave™: Customer Relationship Management Software, Q1 2025.

Analyst Report

Forrester recognized Pega as a powerhouse with 5/5 scores in vision and innovation.

Analyst Report

Pega was ranked as a leader with the top score in the current offering category.

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