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A Pega eBook

Adapting to the new world of work

What does this change require? Digital FastForward interviewed and analyzed COVID-driven shifts at over 40 companies to find out.

Designing the Future of Work

PDF | 18 pages | 15 mins read

Uncover the “Five C’s” of work redesign

Covid-19 reshaped the landscape for knowledge work, forcing leaders to reimagine mission-critical processes across their entire business from customer service to and research and development.

Download the report to learn how to use design thinking to redesign your organization’s customer and employee processes.


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