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Pegasystems Named a Visionary in Gartner’s Magic Quadrant for Mobile App Development Platforms

CAMBRIDGE, Mass. – August 3, 2018 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced it has been named a Visionary in the Gartner Magic Quadrant for Mobile App Development Platforms report (1) for the third consecutive year.

In the report, Gartner evaluated 19 Mobile App Development Platforms (MADP) vendors against 15 different criteria based on their ability to execute and completeness of vision. According to the report: “The MADP was first defined by Gartner in 2012 as a platform for addressing and consolidating enterprise mobile app development projects across business-to-employee (B2E), business-to-business (B2B) and business-to-consumer (B2C) app use cases. Today, MADPs are still primarily used to address those diverse mobile app requirements, but they also increasingly support responsive web app development, conversational channels, wearables and immersive devices.”

Pega Infinity™, the company’s next-generation digital transformation software, provides advanced mobile design and development capabilities that enable developers to quickly create elegant and powerful user interfaces and extend them across multiple channels. By connecting its customer engagement applications to digital process automation (DPA), Pega ensures exceptional form and function in every digital interaction. Today Pega Infinity™ powers customer experiences for more than 1.5 billion consumers for some of the largest and most successful brands in the world.

Pega was also recognized in Gartner’s 2018 Magic Quadrant for CRM Customer Engagement Center (2) and Gartner’s 2017 Magic Quadrant for Intelligent Business Process Management Suites (3), in which Pega was named a Leader in both reports. Pega also received the highest scores in Internal Complex and Internal Simple Apps uses cases in Gartner’s 2017 Critical Capabilities for Mobile App Development Platforms (4).

Quotes & Commentary

“To become a customer-centric organization, enterprises must deliver ambient user experiences across web, mobile, conversational, and other emerging digital channels,” said Ying Chen, head of product marketing, platform technologies, Pegasystems. “Pega continues to evolve its capabilities to enable organizations to develop these rich, consumer-grade experiences backed by enterprise-grade capabilities needed for digital transformation. We believe this latest recognition from Gartner further reinforces how Pega is continuously meeting the need for mobile development platforms that support multi-channel experiences.”

Supporting Resources

  1. Gartner, Inc., “Magic Quadrant for Mobile App Development Platforms,” by Jason Wong, Van L. Baker, Adrian Leow, Marty Resnick, July 17, 2018
  2. Gartner, Inc., “Magic Quadrant for the CRM Customer Engagement Center,” by Michael Maoz, Brian Manusama, May 16, 2018
  3. Gartner, Inc., "Magic Quadrant for Intelligent Business Process Management Suites," by Rob Dunie et al, October 24, 2017
  4. Gartner, Inc., "Critical Capabilities for Mobile App Development Platforms," Jason Wong, Van L. Baker, Adrian Leow, Marty Resnick, July 17, 2017

Gartner Disclaimer

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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Lisa Pintchman
VP, Corporate Communications
[email protected]
+1 617-866-6022

North America

Sean Audet
Director, Corporate Communications
[email protected]
+1 617-528-5230

Ilena Ryan
Sr. Manager, Public Relations
[email protected]
+1 617-866-6722


Joanna Richardson
Director, Corporate Communications
[email protected]
+44 (0) 118 9651 660

Jon Brigden
PR & Communications Manager
[email protected]
+44 (0) 118 9398 584

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