Now, it’s easier than ever to switch from Siebel:
"…Online chat, CTI, and secure document transmission are ‘all integrated’ into a single package (in Pega). In contrast, Oracle requires ‘bolt-ons’ for the Siebel platform, driving up costs and complexity. As soon as you start bolting things on you’re complicating the operation, your support costs go up…"
CEO, Global CRO