September 29, 2016
Innovate with Actionable AnalyticsRead more
Join IDC analyst, Heather Ashton and IoT Strategist and VP of BPM, Dr. Setrag Khoshafian as they discuss how the Manufacturing Industy is using analytics today to innovate.
2:00 PM EDT
October 5, 2016
Powerful User Story PracticesRead more
In this webinar, we’ll cover some tips and practices for more impactful User Stories. We’ll answer popular questions such as who participates in writing stories, levels of detail and change management.
10:00 AM EDT
October 11, 2016
The Changing Role Of Risk In The Digital EraRead more
New technologies are presenting insurers with exciting territory to grapple with; enhanced data accumulation will mean that risk will continue to become better understood and increasingly pre-empted. The core of the insurance...
3:00 PM BST


Is Your CRM Holding You Back?Read more
Listen as Jeff Nicholson and Don Schuerman from Pegasystems as they deliver a demo of Pega’s CRM technology...
Shelly Kramer on the Paradox of...Read more
Ovum Study: The Importance of Citizen-...Read more
Join our speakers as they uncover the answers, explore industry trends, and provide useful recommendations...
Shep Hyken on the Paradox of TechnologyRead more
Hear insights from customer experience expert Shep Hyken on how new technology can make organizations more...
Cisco: Reimagining Digital Business to...Read more
Hear insights from Gilles Leyrat, Cisco’s SVP of Customer and Partner Services, and Don Schuerman, Pega’s CTO...
Planning Your CRM Move: Benefits and...Read more
WEBINAR: Learn how you can improve business performance and enhance customer experience by transitioning to a...
3 Quick Wins for Long-Term Success in...Read more
Hear from Brad Cleveland, one of today’s foremost experts in customer strategy and management, and omni-...
Reinventing Distribution in an Era of...Read more
Personalize or Perish: The Rise of the...Read more
Learn about the major customer service trends and key insights transforming the global insurance marketplace...