Prevent AI Discrimination Across All Customer Interactions
Despite your best intentions, bias related to factors like age, ethnicity, or gender can unintentionally creep into your analytics, and skew the outcomes. The results? Regulatory violations, discriminatory customer engagements, and a loss of public trust.
But with Ethical Bias Check, you can avoid AI adversity by proactively detecting bias in your next best action strategies, then adjusting the offending algorithm or business rule accordingly – ensuring a fair and more balanced outcome for everyone.
PegaWorld iNspire replays
Catch up on all the innovations, brand stories, and future-proof business solutions that made our virtual event such a success.
We’ve brought together customer engagement and digital process automation in one unified portfolio, powered by our visionary no-code platform.