PegaWorld iNspire 2023: Siemens GBS End-to-end Process Digitalization Powered by Case Management (Presentation)

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Siemens Global Business Services Opportunity-to-Cash started its journey with Pega to implement one use case to run in three locations.

During this session, you will see how this became a part of Siemens’ end-to-end digitalization strategy, a tool that today serves multiple uses cases in 40+ countries – handling more than a million cases per year and helping thousands of users run their day-to-day work more effectively and efficiently within a short period of time.

Join this session to get insight into the value drivers, what went well, and what was adjusted over the period of time.