PegaWorld iNspire 2023: Insurance Transformation Simplified: Zurich Santander's Journey From Traditional to Digital

Pega played a key role in powering Zurich Santander’s transformation as it set out to optimize operations, scale processes, and improve customer experiences. Watch this session to hear how Zurich Santander converted from a traditional insurance business into a completely digital company, going through lessons learned, implementation challenges, KPIs, and business outcomes.

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Tags

Industry: Insurance Product Area: Intelligent Automation Solution Area: Operational Excellence Topic: Business Agility Topic: Digital Transformation Topic: PegaWorld Topic: Scalability