Skip to main content
close Search
Close search

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

Video

PegaWorld 2019: Order automation goes global at Vodafone Business

Enterprise orders for the world's largest multinational companies can be complex and long running. Vodafone implemented a flexible system using Pega that reduced order fallout and cycle time (by up to 30%) and synchronized delivery. The solution is the foundation for a single order management platform which could be used in multiple markets. Pega removes manual reporting and processes and puts Vodafone fully in control of order creation & delivery. B2B revenues and profit are critical to achieving ROI on Network investments. Vodafone have innovated to reduce the cost to serve in a way which can serve both existing and future network technologies, giving business users control of product configuration whilst managing delivery in a controlled and structured way.


Tags

Product Area: Sales Automation Topic: Operational Excellence Challenge: Intelligent Automation Industry: Communications Service Providers

Related Resources

PegaWorld iNspire 2021

Virtual Event

PegaWorld iNspire | May 4, 2021

We’re bringing you the most iNnovative tools, ideas, and success stories to get you up to speed – all in a convenient virtual format.

Learn more
Pega Infinity

Pega Infinity™

We’ve brought together customer engagement and digital process automation in one unified portfolio, powered by our visionary no-code platform.

Explore Pega Infinity