Skip to main content
close Search
Close search

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice


PegaWorld 2019: Order automation goes global at Vodafone Business

Enterprise orders for the world's largest multinational companies can be complex and long running. Vodafone implemented a flexible system using Pega that reduced order fallout and cycle time (by up to 30%) and synchronized delivery. The solution is the foundation for a single order management platform which could be used in multiple markets. Pega removes manual reporting and processes and puts Vodafone fully in control of order creation & delivery. B2B revenues and profit are critical to achieving ROI on Network investments. Vodafone have innovated to reduce the cost to serve in a way which can serve both existing and future network technologies, giving business users control of product configuration whilst managing delivery in a controlled and structured way.


Product Area: Sales Automation Topic: Operational Excellence Challenge: Intelligent Automation Industry: Communications Service Providers

Related Resources

PegaWorld iNspire 2021

Virtual Event

PegaWorld iNspire | May 4, 2021

We’re bringing you the most iNnovative tools, ideas, and success stories to get you up to speed – all in a convenient virtual format.

Learn more
Pega Infinity

Pega Infinity™

We’ve brought together customer engagement and digital process automation in one unified portfolio, powered by our visionary no-code platform.

Explore Pega Infinity