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Autonomous Service: What You Need to Know About the Next Big Wave in Service Strategy

We are at the dawn of a new era in customer service. Join this session to learn how autonomous service can be a game changer for businesses, allowing them to provide more effective and meaningful service experiences – often without requiring a live agent. Early client results include as much as 80% containment rates for high volume service needs, faster resolution, and massive gains in cost efficiency. This is not your father’s self-service.


Topic: Customer Service Topic: PegaWorld

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