Video
Autonomous Service: What You Need to Know About the Next Big Wave in Service Strategy
We are at the dawn of a new era in customer service. Join this session to learn how autonomous service can be a game changer for businesses, allowing them to provide more effective and meaningful service experiences – often without requiring a live agent. Early client results include as much as 80% containment rates for high volume service needs, faster resolution, and massive gains in cost efficiency. This is not your father’s self-service.
Etiqueta
Recursos relacionados
Investigación y conocimientos recomendados
Vea las novedades, lo próximo y las tendencias actuales.
Por qué elegir Pega
Un software excepcionalmente potente no es lo único que nos diferencia.