Empowering enterprises to transform through innovation
TCS Overview
Tata Consultancy Services (TCS) and Pegasystems have partnered for more than 20 years to help enterprises modernize operations, simplify complexity, and deliver meaningful business outcomes. Together, we combine Pega’s AI powered decisioning and low code automation with TCS’s global scale and deep industry expertise to enable smarter, more adaptive enterprises.
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Specializations
- Communications and Media
- Customer Service
- Financial Services
- Healthcare and Life Sciences
- Insurance
- Pega Platform
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Authorized Geographies
- Americas
- Asia Pacific
- EMEA
Why TCS and Pega
TCS is home to one of the largest Pega practices globally, helping organizations design, build, and operate intelligent, scalable solutions across industries. Our teams work with clients to harness AI and generative AI through Pega’s low code platform—accelerating transformation while ensuring enterprise grade governance, security, and resilience.
Through a comprehensive, end to end approach, TCS and Pega help clients:
- Modernize and orchestrate complex processes
- Embed AI driven decisioning across customer journeys
- Accelerate time to value using proven frameworks and accelerators
- Scale innovation across the enterprise
Our solutions span workflow and intelligent automation, personalized engagement, RPA, and GenAI—helping clients improve agility, enhance customer experiences, and unlock continuous value.
Learn more about our solutions
Partner Recognitions
Pega Innovate
PegaWorld iNspire
Financial Services
Excellence in Growth and Delivery
Digital Transformation
Reimagining the future:
From legacy to intelligent,
cloud native enterprises
In this GeekWire Studios fireside chat, TCS and Pega explore how enterprises can move beyond traditional legacy modernization to achieve AI first, cloud native transformation.
The session highlights how TCS leverages Pega’s intelligent automation and the AWS ecosystem to eliminate technical debt, redesign processes, and embed AI driven decisioning—enabling faster innovation, scalability, and resilience.
Featuring
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- Gopinath Munusamy, Global Head – Digital Process Management, Tata Consultancy Services
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- Ravesh Lala, Global Head of Legacy Transformation, Pegasystems
Client success
Vodafone Portugal Enhances Customer Experience with Pega
Challenge
Vodafone Portugal sought to modernize its marketing operations and move beyond the limitations of a legacy platform while improving personalization and speed to market.
Solution
Vodafone Portugal partnered with TCS to implement a Pega based solution delivering end to end consulting, implementation, testing, and operational support. The solution integrated marketing capabilities with business and operations support systems to enable real time fulfillment.
Using Pega’s next best action recommendations, intelligent insights, and dynamic rule management, Vodafone Portugal can now deliver personalized offers tailored to real time customer data and interactions.
Results
The transformation helped strengthen Vodafone Portugal’s market position, modernize its marketing platform, and enable continuous innovation—supporting growth, agility, and an enhanced customer experience.
