Your Partner for the Autonomous Enterprise
Aaseya, a Pega Government Elite Partner, Pega Modernization Specialist and Pega's exclusive Lighthouse Partner for Agentic AI, accelerates your business transformation journey across enterprise workflows, legacy modernization, inspections, and customer engagement.
TRUSTED GLOBALLY
Powering the world's most complex organizations
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50+
CLSAS
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200+
GO LIVES
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4.9
CSAT
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13+
COUNTRIES
Our Expertise
Six Practices. One Transformation Partner.
Aaseya brings purpose-built Pega expertise across Agentic AI, SAP Agility, legacy modernization, inspections, and Pega platform upgrades — delivering measurable outcomes for the world's most complex organizations.
Agentic AI & Intelligent Automation
As Pega's exclusive Agentic AI Lighthouse Partner, Aaseya co-designs autonomous enterprise workflows with Pega Engineering on Infinity '25—shaping how agentic AI runs in real production environments. With multi-agent orchestration governed by deterministic rules and powered by ARISE, Knowledge Buddy, Blueprint, and GenAI Coach, organizations achieve faster cycles and higher productivity at scale.
SAP Agility Suite (ASAPAS)
Aaseya's SAP Agility Suite enables organizations to modernize from ECC to S/4HANA without the risks of a full rip-and-replace. By bridging SAP Fiori with Pega workflows through native middleware, it simplifies complexity and accelerates core processes. Backed by the DATEC methodology and proprietary accelerators, enterprises can rapidly prototype, reduce implementation time, and validate outcomes through a zero-risk PoC approach.
Lotus Notes Transformation
Aaseya transforms legacy Lotus Notes applications into scalable, cloud-native Pega workflows, bringing clarity to systems that have evolved without documentation or ownership. Through a blueprint-driven discovery approach and structured rule extraction, organizations can significantly reduce discovery effort and accelerate modernization with confidence.
AI-Powered Enterprise Inspections
Aaseya's AI-powered inspection platform operates at national scale, enabling governments and enterprises to manage millions of inspections with precision. With mobile-first capabilities, AI-driven observations, and GIS integration, it delivers real-time insights and consistent compliance across industries.Pega Platform Modernization
From Pega 7.x to Infinity '25, Aaseya leads the complete modernization journey with a combination of deep expertise and proprietary tools. Automated analysis, migration acceleration, and Constellation adoption help reduce technical debt while enabling a modern, scalable architecture.
Intelligent Customer Engagement
Aaseya redefines customer service through AI-powered engagement, combining Agentic CSR Buddy and Knowledge Buddy to create intelligent, self-improving service operations. With real-time co-pilots, omnichannel orchestration, and autonomous workflows, enterprises can deliver faster resolutions and more personalized customer experiences.
Solution Accelerators
Accelerators Built for Real-World Scale
Aaseya's 20+ proprietary Pega accelerators, tools, and industry solutions reduce implementation risk and compress time-to-value across every engagement type.
Agentic Claims
Pre-authorization
Aaseya's Agentic Claims Pre-Authorization uses Pega-powered agents across conversation, knowledge, coaching, and automation to streamline intake, decisioning, and guidance. It enables faster, more accurate claims processing with minimal manual effort.
- 50% reduction in cycle time
- 40% boost in CSR productivity
- 20% increase in NPS
- Lower operational costs
Legacy Transformation
SAP Agility
Enables agile SAP transformation to S/4HANA using Pega Case Management, modernizing complex workflows without rewriting the core. Rapid prototyping delivers a clear roadmap and integration architecture with zero upfront commitment.
- <2w Functional prototype in under 2 weeks
- Accelerated workflow modernization
- Reduced transformation risk
Agentic Customer Service
Buddy
Powered by Pega's Agentic AI, the CSR Buddy acts as a real-time co-pilot—guiding conversations, enhancing knowledge, and automating tasks using GenAI Coach and Knowledge Buddy. It drives consistent, accurate, and efficient service delivery.
- Improved CSR productivity
- Faster response and resolution times
- Enhanced service accuracy
Enterprise Inspections
Redefined
Aaseya's AI-powered inspection platform enables next-gen agentic inspections through mobile devices, automating observations, reports, and tasks. Integrated with Pega's Agentic AI capabilities, it ensures efficient and consistent inspections at scale.
- Automated reporting and task execution
- Faster inspection cycles
- Improved compliance and accuracy
Case Studies
Transformation in Action
Enterprise Management
Enterprise Management System Transformation – Sellafield Ltd
CHALLENGE
Sellafield Ltd faced high complexity from a fragmented SLMS with 1,300+ obligations and disconnected tools, driving inefficiencies and rising costs.
SOLUTION
Implemented an integrated enterprise management system (SEMS) on Pega, unifying processes, governance, and compliance into a single standardized platform.
OUTCOMES
- Simplified and standardized operations
- Improved compliance visibility and governance
- Reduced operational complexity and costs
AI-Powered Inspections
AI-Powered Municipal Inspections – Ministry of Municipal and Rural Affairs and Housing (MOMAH)
CHALLENGE
Ministry of Municipal and Rural Affairs and Housing needed to streamline municipal inspections and citizen services across fragmented processes, while managing multiple inspection types and public interactions.
SOLUTION
Aaseya implemented a centralized inspection system (CIS) on Pega, enabling end-to-end automation of inspections, citizen services, and integrations with government entities.
OUTCOMES
- Automated inspection and citizen service workflows
- Improved user experience and system alignment
- Enhanced efficiency across municipal operations
Testimonials
What Our Clients Say
“With partners like Aaseya, we’ve seen Pega GenAI move from proof of concept to production — fast, scalable, and impactful“
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Sarah Alghamdi
General Manager, Balady, Kingdom of Saudi Arabia
“Aaseya is an outstanding partner, consistently demonstrating excellent communication and exceptional delivery on all projects. Their team of experts in Pega development ensures top-notch solutions, driving efficiency and success in every initiative.“
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Richard Wilkinson
Product Owner, Sellafield Ltd., United Kingdom
WEBINAR | ON DEMAND
Tired of AI Experiments?
Discover how enterprises move beyond AI pilots and deploy governed, explainable AI agents in production. Featuring Carla Kitsuta (Director, Product Strategy, Pega), Paul Barnes (Sr. Director Business Excellence, Pega), and Stan DiLullo (VP Sales NA, Aaseya).
Insights
From the Aaseya Blog
Latest
Don't let history repeat itself: Why governance and security must lead Lotus Notes transformation
Read more
Latest
Transforming Lotus Notes: From legacy workflows to future-ready applications
Read more
Latest
From AI chaos to control: How to build an enterprise AI workforce you can actually trust
Read more
Leadership
Led by Veterans, Driven by Innovation
Aaseya's leadership team brings 16 to 26 years of Pega experience, spanning Pegasystems
leadership, global delivery, and enterprise AI strategy.
CLSA and former Pegasystems Senior Director. Led 200+ Pega projects over 30 years. Built Aaseya's 600+ team and delivered 200+ go-lives across global markets.
Three decades of global IT experience leading digital transformation across the Middle East and Africa. Expert in delivery governance and customer success at enterprise scale.
20+ years driving digital transformation for large enterprises. Focused on low-code platforms, AI-driven decisioning, and autonomous solutions that generate measurable business value.
Transformative Technology Evangelist with hands-on leadership across Insurance, BFS, Manufacturing, and Energy sectors. Deep expertise in DPA, CRM, and Enterprise Content Management.
26 years in Sales, Delivery, and Customer Success for low-code platforms. Former Pega leader driving Aaseya's Pega expansion across UK, Europe, and regulated industries.
Two decades of Technology Consulting expertise. Deep Pega ecosystem experience driving revenue and customer engagement across Financial Services and Retail in Australia and New Zealand.
23+ years of multi-country transformation experience. Leads global alliances, CoE, and practice initiatives for Pega at Aaseya. Driving large-scale AI and automation programs worldwide.
Leads Aaseya's global strategy and practice excellence. Brings 30+ years of IT industry experience across delivery, customer engagement, practice leadership, operations, and business growth.
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Ravi Bhushan | [email protected]
Senior Manager, Global Partner Management -
Paul Barnes | [email protected]
Senior Director, Business Excellence -
Carla Kitsuta | carla.kitsuta@pega.com
Director, Product Strategy
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Shivam Maurya | [email protected]
VP - Alliances & CoE -
Brand & Communications | [email protected]
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Sales Team | [email protected]
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AMERICAS · EUROPE · APAC · MEA