Lloyds Banking Group

Customer Profile

Lloyds Banking Group

Lloyds Banking Group is a leading UK based financial services group providing a wide range of banking and financial services, focused on personal and commercial customers. The Group's main business activities are retail, commercial and corporate banking, general insurance, and life, pensions and investment provision. Lloyds is also the UK's largest retail bank and has a large and diversified customer base.

Related Resources

  • Hear how Lloyds Banking Group implemented Pega BPM to replace its antiquated AWD workflow solution.

  • The Pega Platform brings new solutions to life with simplicity and speed.

Pega Customer Service

Create a simple, consistent customer experience anywhere.
Learn more


  • Industry: Financial Services
  • Product Area: Customer Service
  • Challenge: Customer Service