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Partnerships

Pega KYC Solutions

Streamline compliance for faster time to revenue

"Pega scored highly for its KYC risk scores, its capabilities for enriching customers’ profiles, its support for additional due diligence, and its Customer Lifecycle Management (CLM) capabilities."

Get to Know Pega CLM-KYC Solutions

kyc solutions that manages global compliance

Manage compliance globally with
Pega CLM-KYC solutions

Pega CLM-KYC manages compliances with country and product specific rules (such as AML/CTF, FATCA, CRS, FINRA, MiFID II, EMIR, Dodd-Frank, IIROC, and EU AMLD) to efficiently onboard and maintain multi-product and multi-jurisdictional clients in retail, wealth management, commercial, and institutional banking.

kyc solutions that provides regulatory rule maintenance

Stay compliant with
regulatory best practices

Pega's regulatory rules are developed by a global team of lawyers, regulatory experts, and policy makers with deep experience across all main regulators including the SEC, OCC, FinCEN, CFTC, FINRA, HKMA, MAS, FCA, and ESMA, and with the invaluable ongoing input from our client community.

kyc solutions with automated remediation

Respond faster with
automated remediation

Rapidly respond to audit and regulatory findings with “look-back” capabilities, through automated bulk case creation, routing and escalation, as well as auditability of rule changes. Quickly update rules through configuration and rapidly address any findings with a zero code rule management portal.

agile implementation with pega client lifecycle management

Scale rapidly with
reduced implementation time

Pega's proven implementation methodology, risk-based approach and pre-built functionality ensures rapid delivery and use. Leverage existing connectors to third-party systems (e.g. World-Check, Equifax, Markit, etc.) and 88,000+ out-of-the-box regulatory rules and pre-configured data rules.

kyc solutions with multi-product onboarding

Accelerate time to revenue with
multi-jurisdictional, multi-product onboarding

A rules-based approach allows you to onboard clients across jurisdictions, business lines, or products. Apply local regulatory requirements where necessary, collecting only additional information as needed.

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KYC FAQs

Corporate and investment banking involves complex entities, global operations, and enhanced regulatory scrutiny.

CLM KYC supports this by:

  • Modeling complex legal structures natively, including parent–subsidiary hierarchies, special purpose vehicles, controllers, and beneficial owners as first class entities
  • Applying KYC rules dynamically based on jurisdiction, product, client role (customer, counterparty, intermediary), and booking location
  • Orchestrating enhanced due diligence workflows across compliance, legal, front office, and operations with clear handoffs and accountability
  • Reusing validated party data across multiple relationships, reducing duplication when the same entity appears in different contexts
  • Maintaining a full audit trail that captures decisions, evidence, approvals, and regulatory rationale over time

Yes. Commercial and mid market institutions need risk appropriate controls without enterprise level overhead.

CLM KYC adapts by:

  • Using risk based segmentation so that onboarding and review depth scale with customer size, industry, and exposure
  • Supporting relationship centric onboarding, where one client may open multiple accounts or products over time
  • Reusing documents and data already collected during earlier onboarding or reviews (where regulations allow)
  • Routing work based on skills and thresholds, so simpler cases move quickly while complex ones reach specialists
  • Providing clear operational visibility, helping smaller compliance teams prioritize and manage workloads

Retail environments prioritize speed, consistency, and scale.

CLM KYC helps by:

  • Supporting straight through onboarding for low risk customers using predefined eligibility and risk rules
  • Automatically escalating to manual or enhanced review when risk indicators, sanctions hits, or regulatory thresholds are detected
  • Applying the same KYC logic across channels, ensuring consistency between digital, branch, and assisted onboarding
  • Reducing customer friction by minimizing unnecessary data collection for low risk profiles
  • Capturing regulatory evidence automatically, so compliance does not rely on manual documentation

Yes. CLM KYC is designed to scale down as well as up.

It supports smaller institutions by:

  • Allowing targeted adoption, starting with onboarding or periodic reviews and expanding later
  • Relying on configuration rather than customization, enabling change without large IT teams
  • Embedding regulatory logic into workflows, reducing reliance on institutional memory
  • Providing built in reporting and oversight, so small teams can manage compliance confidently
  • Supporting gradual maturity, including future adoption of event driven or continuous KYC

Wealth and brokerage firms manage high value clients, intermediaries, and long lived relationships.

CLM KYC supports these nuances by:

  • Managing complex related party relationships, such as trustees, family members, and authorized agents
  • Triggering reviews based on life events, including changes in residency, employment, or client profile
  • Supporting ongoing monitoring, not just point in time onboarding
  • Coordinating suitability, KYC, and periodic reviews within a single lifecycle view
  • Preserving relationship history and evidence, even as advisors or portfolios change

Yes. Asset and fund management introduces layered entities and jurisdiction specific obligations.

CLM KYC supports this by:

  • Handling multi layer fund structures, including funds, managers, investors, and related entities
  • Reusing due diligence artifacts across funds or vehicles when permitted by regulation
  • Applying rules based on fund domicile, investor type, and distribution model
  • Supporting ongoing investor due diligence, not just initial onboarding
  • Maintaining traceability across fund structures, which is critical for audits and regulators

Private capital firms manage long term relationships across multiple vehicles and jurisdictions.

CLM KYC adapts by:

  • Maintaining persistent party profiles across multiple investments and funds
  • Supporting event driven reviews, such as ownership changes or new exposure
  • Avoiding repetitive re onboarding by reusing verified data and documents
  • Capturing evidence and approvals centrally, supporting investor and regulator scrutiny
  • Providing flexibility to handle bespoke structures, common in alternative investments

Yes. Many organizations operate regulated financing or payment activities alongside core businesses.

CLM KYC supports them by:

  • Applying KYC and due diligence controls selectively, only where regulations require them
  • Supporting onboarding of customers, counterparties, and partners, not just traditional bank clients
  • Adapting workflows to industry specific regulations, rather than forcing banking centric processes
  • Separating regulated and non regulated journeys, while maintaining a single operating model
  • Ensuring auditability, even when compliance is not the organization’s primary business

Market infrastructure providers operate under strict oversight and systemic risk considerations.

CLM KYC supports this by:

  • Managing onboarding and reviews for participants, members, and intermediaries with distinct roles
  • Applying jurisdiction specific frameworks across a global participant base
  • Supporting complex approval and governance models, often required by regulators
  • Maintaining end to end traceability, critical for supervisory reviews
  • Handling large volumes of institutional relationships without duplicating effort

Yes. CLM KYC is designed to evolve with changing regulations and business models.

It supports these organizations by:

  • Allowing rapid updates to rules and requirements as regulatory expectations mature
  • Supporting KYC style due diligence, where entities include customers, partners, or platforms
  • Triggering reviews based on behavioral or risk signals, not just time based cycles
  • Handling partial or evolving regulatory clarity, common in emerging sectors
  • Providing a defensible compliance posture, even as rules continue to change

CLM KYC is built to operate globally while respecting local nuance.

It enables this by:

  • Selecting rules and questionnaires dynamically based on jurisdiction, entity type, and activity
  • Separating global standards from local specializations, reducing fragmentation
  • Supporting parallel regulatory regimes within a single platform
  • Allowing local compliance teams to manage exceptions, without breaking global consistency
  • Preserving a unified audit trail, even across jurisdictions

Most organizations grow, diversify, or change regulatory posture.

CLM KYC supports long term evolution by:

  • Allowing incremental expansion across lines of business and regions
  • Supporting continuous and event driven KYC, not just periodic reviews
  • Reducing re implementation risk by adapting configuration rather than replacing systems
  • Preserving historical context, even as processes change
  • Providing a foundation for future automation and AI, without locking organizations into rigid models
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