Incessant Technologies & Ruletek

The Digital Process Transformation Practice from NIIT Technologies, is powered by its two specialist subsidiaries – Incessant & RuleTek – who bring unmatched expertise in assisting global organizations to achieve their digital process automation goals and revolutionize their customer’s experience.

The combined strength of Incessant and RuleTek powers the Pega Practice with unmatched certification levels in the industry, providing highly experienced teams on customer engagements. With experience of over 250 successful customer implementations and a suite of Pega Platform productivity solutions, we deliver significant value to customers in Insurance, Banking & Financial Services, Government, Manufacturing and Travel.

With our unique and combined expertise in the Pega Platform, we provide CRM, Case Management, RPA, and Decisioning solutions that transform organizations into the digital businesses of tomorrow.

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Case Studies

Case Study

Digital Success with Pega Upgrade for Financial Services Group

Case Study

Automating Underwriting for a Leading Insurance Provider

Case Study

Streamlining Case Management for a Leading Financial Services Group


Delivering Digital Transformation in Insurance

Pega Technology Solutions

Enabling continuous delivery with solutions and processes that move applications quickly from development, through to testing and then rapid deployment.

RuleTek’s Contract Management framework allows users to intelligently assemble, publish, and orchestrate the lifecycle of use-case specific documents with ease. DocuSign and mobile ready!

Incessant has created an integrated Pega Case and Content / Document Management Platform using Alfresco. Harnessing the power of Pega Case Management Platform with Alfresco’ s Enterprise Content Services, the framework enables Case Worker’s to seamlessly manage both cases and associated documents, ensuring compliance and governance requirements are met.

See how Pega integrates with Blockchain to support the KYC process and e-Checks. Incessant’ s iKNOW solution enables the verification of identities during the KYC process, ensuring a more efficient onboarding process. eCHECK transforms the traditional check-based lifecycle by making transactions transparent and immutable, eliminating the risk of fraudulent check transactions.

Data Monitoring & Privacy Protection

Need help implementing your GDPR solution? Enforces a strict and consistent approach towards data privacy, leveraging the Case Management and Business Rules capabilities of the Pega Platform.

AI Powered Contact Center Automation

Incessant's next generation Call-Center framework adds artificial intelligence to the core traditional Call-Center, helping to channel inbound and outbound calls.

Additional Resources

Continuous Delivery Orchestration for Your Pega Platform

Watch this video to learn how to accelerate the delivery of new Pega features and functionality with iPCD.


Partner Spotlight Talk: Building a Customer Experience Layer Cake

Watch this video to learn how Incessant and Pega deliver digital transformation.

Upgrade Solutions

The DPT practice’s Pega Centre of Excellence (COE) has comprehensive capabilities in strategy design, implementation, and testing to help clients effectively mitigate any risks in upgrading Pega applications with a robust three stage upgrade methodology – Prepare, Execute & Stabilize.

The DPT practice has developed proprietary accelerators and tools for a successful Pega upgrade with minimal risk and accelerated go-live timeframe.

  • iBVT: A Business Value Tool to assess the benefits of new Pega Industry Solutions for existing Business Processes built on earlier versions of Pega
  • iACT: The Application Conversion Tool, in harmony with iBVT, suggests a feature-based migration roadmap for Pega 5.x/6.x to Pega 7 along with benefits and associated trade-offs
  • iCLEAR: A Production Support framework to provide common error logging, handling and reporting mechanism for Pega applications

Why choose Incessant for your Pega upgrade?

  • Exemplary track record in deploying Pega implementations into production
  • The DPT practice’s proprietary industry solutions are successfully upgraded to Pega 7
  • Global delivery capability to help clients seamlessly upgrade to Pega 7 within 4-6 weeks
  • Conducted the first ever APAC Pega 7 upgrade, which was delivered for a large investment bank encompassing 1.1 Million cases
  • Extensive upgrade experience with well-defined approach along with strong Pega QA support

Contact the DPT practice today for a comprehensive assessment of your existing Pega applications and to gain a complete understanding of your upgrade journey.

Get more out of Pega with Incessant & Ruletek

Talk to an expert and see how Pega can transform your customer experiences with next-generation software applications and solutions.