Presentation | PDF | 7 Pages
Nationwide's Blueprint-Driven Fraud Transformation
In this customer spotlight, Surbhi Badhwar, Automation & AI Lead at Nationwide Building Society, shares how Nationwide uses Pega to modernize fraud operations through intelligent automation, AI-driven decisioning, and Blueprint-powered application design. Learn how the organization accelerated delivery, streamlined case management, and improved colleague experiences while laying the foundation for future AI innovation.
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