Telerx, Delivering World-Class Customer Service on Pega Cloud

Telerx, a wholly owned independent subsidiary of Merck & Co., manages over 10 million complex and sensitive customer interactions each year for over 700 well-known pharma, consumer product and healthcare brands. To reduce cost and accelerate time to market, Telerx deployed their applications using Pega Cloud. See how Telerx was able to gain incredible efficiencies while maintaining a personal connection with their client's patients.