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PegaWorld iNspire 2023: UnitedHealthcare – Proactively Reducing Healthcare Fraud

The National Health Care Anti-Fraud Association indicates that over $300 billion annually, or 9% of all healthcare spend in the United States, may be fraudulent. Learn how UnitedHealthcare got proactive at tackling this problem – with people, process, and technology. Hear how their transition to Pega helped the organization improve efficiency in its operations team to apply more intelligence and automation for even greater impact.


Industry: Healthcare Product Area: Intelligent Automation Product Area: Platform Solution Area: Operational Excellence Topic: AI and Decisioning Topic: PegaWorld Topic: Workflow Automation

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