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PegaWorld iNspire 2020: Using Technology to Radically Reinvent Claims Processing at Anthem (Video)

Anthem has embarked on a journey to simplify and modernize claims processing, enabling a path to true consumerism for customers, providers, and employees with regard to their health plans. It will deliver millions of dollars in savings and other administrative value. Leveraging Pega's next-generation claims capabilities, Anthem is streamlining claims intake and working hard to say goodbye to green screens.


Industry: Healthcare Product Area: Robotic Process Automation Topic: Operational Excellence Topic: Case Management and BPM Topic: Customer Service Topic: PegaWorld Challenge: Enterprise Modernization Challenge: Operational Excellence

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