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PegaWorld iNspire 2020: Google Protects their Network Services Workforce with Metro Partition Solution (Video)

Leveraging Pega’s low code and rapid application development capabilities, the team at Google will share how they quickly stood up an application to protect the safety of their global network services team from potential virus cross-contamination. The Metro Isolation app helps them isolate engineering teams that are directed in and out of their locations for service work, ensuring that they are compliant with their business continuity plans.


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Industry: High Technology Product Area: Platform Topic: Digital Transformation Topic: Customer Service Topic: PegaWorld Topic: Case Management and BPM Challenge: Operational Excellence Challenge: Workforce Optimization
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