PegaWorld 2018: Elevating UX in the Enterprise (Video)

Positive experiences of customers and employees is mission critical for a successful digital enterprise, driving both effective customer engagement, and measurably more productive employee operations. However, many companies struggle with how to drive UX into their teams and company culture. This session focuses on how to build a common language of customer/user success across business and IT, via a defined UX process, business-led metrics, and an application ‘design system’.


Related Resources

PegaWorld 2019

Registration is now open

Hear how remarkable brands are leveraging Pega technology to transform their business.

Pega Infinity

Pega Infinity™

We’ve brought together customer engagement and digital process automation in one unified portfolio, powered by our visionary no-code platform.