Pegaworld 2016: Panel - What’s Next: Vision & Roadmap for CRM & Pega 7 Platform (Video)

"We launched in branch but now we've got inbound and outbound, one single decisioning hub with Pega; You could have 9,000 data attributes that's set within our decisioning engine. we saw the 11 percent increase in retention. We've got 50 percent of our conversations in branch driven by data. We're definitely seeing the value."

    - Jessica Cuthbertson, RBS

Join us for a first hand look into the vision and the roadmap for CRM and the Pega 7 Platform. Come hear from our panel of executive product leaders on topics including cloud, real-time decisioning, case management, and customer engagement. Don’t miss this opportunity to understand where we see the industry and how we will drive innovation across our product offerings.


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