Video

Improving the Customer Journey With Pega

Use the power of Pega decisioning to revolutionise the customer journey. Decisions driven by Pega AI can offer your customers a fast, seamless and personalised experience. This short video shows the experience of one of your business customers. Pega is able to recognise a need, serve up an appropriate offer to the decision maker, deliver great service through multiple channels including self-service and Relationship Managers, and fulfill efficiently, all using a unified platform and powerful decisioning capability. See how you can be delivering great outcomes for both you and your customer.

Tags

  • Industry: Financial Services
  • Product Area: Customer Service
  • Product Area: Marketing
  • Product Area: Platform
  • Product Area: Sales Automation
  • Product Area: Operations
  • Topic: CRM
  • Topic: Customer Service
  • Topic: Analytics
  • Topic: Decision Management
  • Topic: Marketing Automation
  • Topic: Pega Platform

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