Healthcare Evolved: What Healthcare Organizations Need to Drive Growth and Outcomes

Join us as we kick off our event and continue the Pega Healthcare Community conversation plus share your opportunities and successes. Taylor will talk about healthcare CRM, spanning all front-office functions (sales, marketing, service and care management), all customers (suppliers & physicians as well as members/patients) and all channels/devices with current examples of how healthcare companies are pushing the boundaries in the healthcare customer experience.


  • Susan Taylor – Vice President and General Manager, Healthcare, Pegasystems