Key Trends in Pega Cloud Computing

"The concept itself goes back to the 1960s, when the future that featured resources on a global network was envisioned. Now, some 50 years later, trends are emerging that guarantee the cloud’s adaptability for businesses of all types and sizes."

Put simply, cloud computing lets you store and access programs and data using the Internet instead of your hard drive. According to Gartner, cloud computing offers “economic advantages, speed, agility, flexibility, infinite elasticity, and innovation.” In other words, it’s great for business.

The concept itself goes back to the 1960s, when the future that featured resources on a global network was envisioned. Now, some 50 years later, trends are emerging that guarantee the cloud’s adaptability for businesses of all types and sizes. Here are some examples of the exciting ways we are seeing customers adopting the cloud in ways that meets their specific needs.

Hybrid Cloud Computing

Hybrid cloud computing is defined as blending cloud and on-premise resources to support the business application, and it’s a popular trend within our customer base. Most of our customers implement a form of hybrid cloud, and, in some cases, this involves performing development within the cloud and running the production application in an on-premise environment. In others, it involves leveraging compute and store resources in the cloud through secure connections such as via web service or virtual private network (VPN) connections to connect to an on-premise data repository. Through Pega Cloud, Pega customers are able to achieve the right balance of choice.

Compliance/Attestations

One of the most complex areas of cloud computing relates to compliance/attestations. In a cloud environment focused on payroll and claims processing, for example, personally identifiable information (PII) and protected health information (PHI) standards are critical. In addition, regulatory compliance, both locally and globally, is an issue.

To support these challenges, over the past year, Pega has successfully received SOC 2 Type 1 and Type 2 attestation reports as well as met all requirements of the HIPAA and HITECH privacy and security regulations. These are examples of a foundational approach to compliance. As the year progresses, we will share more information regarding international data regulations and country-specific compliance standards such as the US based FedRAMP.

Data Residency

Where the data actually “lives” is a critical discussion point in selecting a cloud solution provider. Many countries have adopted stricter requirements regarding data that leaves their borders. With new laws being passed, coupled with recent decisions from the EU, many corporations have paused to consider how and where they will incorporate cloud computing into their environment.

Through the Pega 7 data abstraction layer, Pega Cloud gives customers a choice in how to maintain regulated data onpremises while securely accessing it from the cloud.