Pegasystems Appoints Jeff Nicholson as Vice President of CRM Product Marketing and John Williams as Vice President and Business Line Leader for Insurance

CAMBRIDGE, Mass. –  March 3, 2016 Pegasystems Inc. (NASDAQ: PEGA), the software company empowering the world’s leading enterprises with strategic business applications, today announced the appointment of Jeff Nicholson as Vice President of Product Marketing, Customer Relationship Management (CRM), and John Williams as Vice President and Business Line Leader for Insurance.

Jeff Nicholson joins Pega from Kitewheel, where he was Vice President of Marketing and drove go-to-market strategies as well as product and company positioning. At Pega, Mr. Nicholson will lead the business’ CRM market positioning, product messaging, and thought leadership. His more than 20-year career spans digital marketing, CRM, predictive analytics, customer engagement and loyalty, real-time marketing, and social strategy. He previously held marketing and product positions at Pitney Bowes Software, Portrait Software, and Kronos.

With more than 20 years of experience, John Williams’ career spans the global insurance industry, including property, specialty, casualty, life, and reinsurance. At Pega, Mr. Williams will drive the go-to-market strategy and execution for applications in the insurance market. He joins Pega from Tower Group, where he held roles including Senior Vice President, Chief Information Officer, and Head of Corporate Initiatives supporting business development and growth. He previously held senior operating positions with Torus Insurance and American International Group, as well as management consulting roles at Oliver Wyman and KPMG.


Quotes & Commentary:

“The CRM market is in tremendous flux as empowered consumers demand greater attention and focus from each brand interaction. At Pega, we want to ensure our strategic applications enable our clients to meet these demands and exceed expectations,” said Don Schuerman, Vice President of Product Marketing and Chief Technical Officer, Pegasystems. “Jeff and John have a proven track record of helping organizations rise to these challenges, and they bring deep domain expertise to help Pega continue to evolve as fast as our clients and industries demand.”

About Pegasystems

Pegasystems (NASDAQ: PEGA) develops strategic applications for marketing, sales, service, and operations. Pega’s applications streamline critical business operations, connect enterprises to their customers seamlessly in real-time across channels, and adapt to meet rapidly changing requirements. Pega’s Global 3000 customers include many of the world’s most sophisticated and successful enterprises. Pega’s applications, available in the cloud or on-premises, are built on its unified Pega 7 platform, which uses visual tools to easily extend and change applications to meet clients’ strategic business needs. Pega’s clients report that Pega gives them the fastest time to value, extremely rapid deployment, efficient re-use, and global scale. For more information, please visit us at

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The information contained in this press release is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release and timing of any features or functionality described remains at the sole discretion of Pegasystems, Pegasystems specifically disclaims any liability with respect to this information.


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Media Contacts

Lisa Pintchman Rogers
VP, Corporate Communications
[email protected]
+1 617-866-6022

North America:
Sean Audet
Director, Corporate Communications
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+1 617-528-5230

Ilena Ryan
Sr. Manager, Public Relations
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+1 617-866-6722

Joanna Richardson
Director, Corporate Communications
[email protected]
+44 (0) 118 9651 660

Jon Brigden
PR & Communications Manager
[email protected]
+44 (0) 118 9398 584

Pegasystems Inc.
One Rogers St.
Cambridge, MA 02142
Phone +1 617-374-9600
Fax +1 617-374-9620