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Luxoft Global Operations GmbH

Luxoft, a DXC Technology Company (NYSE: DXC), is a digital strategy and software engineering firm providing technology solutions that drive business change for customers the world over.

Luxoft uses Pega to enable business transformation, enhance customer experience and boost operational efficiencies for its customers.

Luxoft delivers Pega applications rapidly and with low TCO for the customers using:

  • Engineering excellence
  • Highly experienced, 100% Pega certified teams including analysts, developers, managers and testers
  • Optimal near- or offshoring, with focus on communication with the customer
  • Deep industry expertise in the financial services, government, media and telecommunications, healthcare, life sciences, travel and hospitality, consumer product goods and automotive sectors.
  • Proprietary tools and methodologies.

For more information, please visit www.luxoft.com.

Solutions We’ve Built

Global Accumulator Program Manager for Healthcare/Health Insurance Providers Leveraging Pega and Blockchain

Used Pega Blockchain to develop a secure, reliable and auditable way for medical and pharmacy systems to share and update real-time accumulators for their adjustment programs.

The solution increased customer satisfaction by providing accurate billing amounts, avoiding inaccurate expenses and time-consuming invoicing adjustments and delays.

This is a first step toward moving enrollment, claim adjudication and payment logic into this solution.

Digital Insurer – Leveraging Pega to ‘Evergreen’ Legacy Policy Management Systems

Insurers have invested significant resources in legacy Policy Management Systems. We have developed an out-of-the-box solution to help accelerate digitalization of such assets, with minimum impact to ongoing business.

The solution consists of consulting and technology assets. It leverages Pega8 with PUI, IIF and Pega Product build.

Services

Pega DXOne – Building Pega applications

Across industries such as Banking and Financial Services, Insurance, Government, Healthcare, Retail, Life Sciences and other domains, we help our customers connect and better serve their customers using Pega Infinity.

We assess the business, understand the requirements, build, implement, test and support applications using Pega Infinity.

We focus on end-to-end solutions to ensure business outcomes, not just Pega application development, using experienced consultants in global locations near the customer.

Pega TechAdvisory – Consulting Services

  • Implementing Pega DevOps
  • Architecture & performance reviews
  • Remediation projects
  • Guardrail implementation
  • Pega COE implementation

Pega TryNOW – Rapid Production Pilots

We help our customers rapidly deploy pilot processes in production, using our proprietary methodology to complete pilots within 90 days and then scale quickly using Agile methodology.

Pega Application Support

We provide our customers with Level 2 and 3 application support for Pega applications.

Customer Success

Customer Success

Digital selling and sales force automation using Pega CRM for a leading corporate bank

Solution helped the bank transition from a product-centric to a customer-centric organization by consolidating 12 legacy CRM and customer management solutions into an Omni channel Pega CRM solution. This enabled the bank’s relationship executives to get a unified view of the customer.

Check out the case study

Customer Success

E2E process automation for a leading health care provider

We deployed a solution that uses Pega's Robotic Automation platform to help a leading health care provider improve customer satisfaction in their Neonatal Intensive Care Unit. The application assists in capturing newborn and parent/caregiver details and then updates the case information with data from various systems & agencies, thus accelerating the pre-certification process.

Check out the case study

Customer Success

Pega decisioning-based marketing platform for a leading automotive company

We implemented a Pega Decision Hub and Analytics-based solution to seamlessly push the best offers to customers across all inbound channels and upsell credit offers through the outbound campaign. The marketing solution with Predictive Pattern management helped the customer, with direct benefits in terms of lifecycle visibility and improved sales performance.

Check out the case study

Upgrade Solutions

We help our customers identify the ‘Right’ version and then upgrade Pega to the required version. We have vast upgrade experience from V5 right through to V8.4. We leverage automation scripts to deliver upgrades faster and with minimal issues.

Get more out of Pega with Luxoft

Talk to an expert and see how Pega can transform your customer experiences with next-generation software applications and solutions.