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LTI & Ruletronics

LTI (NSE: LTI) is a global technology consulting and digital solutions company helping more than 420 clients succeed in a converging world. With operations in 32 countries, we go the extra mile for our clients and accelerate their digital transformation with LTI’s Mosaic platform enabling their mobile, social, analytics, IoT and cloud journeys.

LTI has strengthened its growing digital business with a suite of capabilities in Pega implementation space by acquiring Ruletronics. Together, we have proven success in applying unparalleled Pega expertise to consistently solve digital transformation challenges for some of the world’s largest companies across BFSI, Communications, Media & Entertainment, Insurance, Manufacturing, Life Science, Health Care and many more.

We are highly experienced in SAP integrated Orchestration projects, Customer Life cycle management, CRM and Case management projects to name a few. Through these we’ve achieved for our clients reduced handling time, improved customer engagement and reduced costs in customer engagement and workflow management.

Digital and Experience Transformation

Discover how we enabled compelling customer experience and future proof solutions for our clients below.

Discover how we enabled compelling customer experience for a global HR consulting enterprise by digitally transforming their operations.

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Learn how we solved major future concerns for a global reinsurance firm by developing a modern in-house solution, leading to enhanced brand visibility & simplified customer onboarding process.

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Solutions We've Built

KYC Remediation Accelerator for Pega®

The Ruletronics KYC Remediation Accelerator is created to help financial services and insurance firms simplify the bulk remediation of their KYC files. The accelerator is built to complement Pega’s industry-leading KYC solution Pega® Know Your Customer strategic application.

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Certificate of Insurance

Our solution combines the power of Pega and the capabilities of smart automation, to truly digitize the post-sale policy servicing processes for insurance firm.

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Disability Claims Management

The Ruletronics solution for Disability Claims Management drastically reduces the turnaround time while increasing efficiencies and experience, thus unleashing the true potential of the Pega Digital Process Automation platform.

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CLM Accelerator – Digital Commercial On boarding

Our self-service accelerator supplements Pega’s client lifecycle management strategic application by empowering the customer with a guided self-service workflow, thus enhancing experience. The solution provides insights around the required documents, ensures that data captured is right the first time through NLP, performs document validation capability through OCR, and keeps the customer informed on the progress of their application. The solution can be easily extended to leverage multi-channel support such as help-on-demand, and to connect to the agent via WebChat to enable faster turnaround time and provide the customer with a wow factor!

Customer Success

Case Study

LTI delivers E2E Master Data Management Solution for a leading Consumer Goods Corporation

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Case Study

Pega Delivers Sales Automation for Leading Automobile Insurer

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Case Study

NLP-driven Bot Accelerates Email Automation, Enhances CX for Global Asset Management Services Provider

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Upgrade Solutions

We have in depth experience in Pega 7 upgrade consultations for multiple clients. Our consulting services focus on our clients’ most critical issues and opportunities, while helping clients upgrade within the compliance timelines. We bring deep functional and technical expertise, along with an established/proven approach, dedicated team members, Quality Assurance, Robust Plan and Governance.

Change your Customer Engagement game with LTI

Talk to an expert and learn how to be the next big Breakaway Enterprise with LTI and Pega.