Pega’s Clients, Culture, Market Leadership, and Sustainability Efforts Recognized for Continued Excellence 

CAMBRIDGE, Mass. – December 20, 2022 – Pegasystems Inc. (NASDAQ: PEGA), the low-code platform provider that builds agility into the world's leading organizations, today announced recent accolades recognizing client successes, product innovation, and a culture of excellence. These wins reflect Pega’s continued innovation, leadership, and commitment to fostering better experiences for employees, clients, and partners.  

Client Success:

• Fintech Futures Banking Tech Awards – The following Pega clients were recognized for their use of Pega technology:
  • NatWest Group’s Pega Holmes Team was named Best Banking Tech Provider for its use of Pega KYC and Pega CLM solutions.
  • Lloyds Banking Group was awarded the Best use of IT in Retail Banking for its automation and streamlining of the dispute process for customer credit cards, built on Pega CloudTM. 
• DDMA Awards – Pega client Rabobank won the top prize of the DDMA Customer Data Award for its use of Pega Customer Decision HubTM to leverage customer data to determine the most relevant messages to deliver to customers.

Product and Content:

• Best in Biz - Pega Customer ServiceTM was named a Bronze winner in the Best New Product of the Year – Enterprise category in the 2022 Best in Biz Awards for its Voice AI and Messaging AI capabilities.   
• Business Intelligence Group – Pega Customer Decision Hub was named a 2022 Sales and Marketing Technology Award winner for its ability to help solve challenges organizations have connecting with prospects and customers.  
• Constellation Research: Pega’s AI-powered decisioning and workflow automation capabilities were recognized on the following Constellation Shortlists: 
  • Constellation ShortlistTM for Enterprise Low-Code Tools and Platforms  
  • Constellation ShortlistTM for Robotic Process Automation (RPA)  
  • Constellation ShortlistTM for B2C Marketing Automation for the Enterprise  
• Content Marketing Awards – Pega’s GO! Magazine won two awards in visual storytelling for Best Overall Design in Print and Best New Publication Design. 
• eHealthcare Awards – Pega received a platinum award for best overall digital patient experience. 
• Virtusa – Pega was named the 2022 Partner of the Year by Virtusa, recognized for its client-first, partner centric strategy demonstrating pipeline growth and value delivery for clients.  

Culture and Sustainability:

• Boston Business Journal – Pega was named one of BBJ’s Largest Charitable Contributors in Massachusetts.
• Building Impact – Pega received a Gold Award for its commitment to volunteerism and dedication to supporting local Boston nonprofit organizations addressing critical social issue areas. 
• Parity.org – Pega was named a Best Company for Women to Advance as a result of its inclusive culture where women can advance and thrive as key contributors and leaders.
• SEAL Awards – CZERO, created by Pega Partner Areteans on Pega’s low-code platform, won a Sustainable Business Award for its ability to help organizations gain insights into carbon emissions to achieve their sustainability goals and adapt to changing regulations and requirements.

Quotes & Commentary
“Year after year, we remain committed to our client-focused approach to business, delivering technology that supports our clients’ ambitious goals,” said Don Schuerman, CTO, Pega. “This year’s accolades recognize the strides Pega continues to make as a leader in our markets, helping organizations drive real results for their customers with more efficiency, empathy, and effectiveness than ever before. These recognitions reflect the dedication of Pega’s employees and partners to helping ensure our clients have the best technology and services possible to succeed.”

“At Pega, we strive for a culture of excellence for our people and our technology,” said Kate Parente, chief people officer, Pega. “We are proud to have cultivated an environment where we celebrate our employees who live our values while contributing to the greater good. This recognition represents the progress we continue to make both within our organization and our greater community.”