Assista à nossa coleção de vídeos que demonstram como os produtos da Pega geram resultados comerciais significativos.
Principais recursos da Pega Platform
Veja como a Pega Platform™ elimina a complexidade nos negócios com IA em tempo real, automação de processos robóticos e low-code.
Video duration: 02:57
Os cliente não querem uma odisseia. Eles querem resultados e uniformidade nas transições entre seus canais preferidos. Liberte-se das correntes e pare de escrever códigos.
Os cliente não querem uma odisseia. Eles querem resultados e uniformidade nas transições entre seus canais preferidos. Liberte-se das correntes e pare de escrever códigos.
Vídeo
IA e tomada de decisões
Video duration: 01:45
Legendas disponíveis
Pega Robotic Automation™ automates more work faster while improving customer and employee experience.
Pega Robotic Automation™ automates more work faster while improving customer and employee experience.
Vídeo
Automação de processos robóticos
Video duration: 02:00
Legendas disponíveis
Saiba como a plataforma de desenvolvimento de aplicativos low-code da Pega dá aos funcionários a liberdade e a confiança de criar os aplicativos que eles precisam para obter grandes conquistas.
Saiba como a plataforma de desenvolvimento de aplicativos low-code da Pega dá aos funcionários a liberdade e a confiança de criar os aplicativos que eles precisam para obter grandes conquistas.
Vídeo
Desenvolvimento low-code
Automação inteligente
Descubra como as soluções de automação inteligente ajudam você a resolver desafios futuros com maior rapidez, facilidade e perspicácia.
Video duration: 01:42
Legendas disponíveis
Pega Process AI uses Pega’s industry-leading intelligence engine to bring revolutionary process optimization to the intelligent automation market. Go beyond simple automation by deploying powerful AI-driven applications which leverage predictive analytics, decisioning, natural language processing, and event-processing.
Pega Process AI uses Pega’s industry-leading intelligence engine to bring revolutionary process optimization to the intelligent automation market. Go beyond simple automation by deploying powerful AI-driven applications which leverage predictive analytics, decisioning, natural language processing, and event-processing.
Vídeo
Automação inteligente
Video duration: 03:07
Watch as we create a prediction and apply it to our home loan workflow.
Watch as we create a prediction and apply it to our home loan workflow.
Vídeo
Automação inteligente
Video duration: 02:30
Legendas disponíveis
Introducing Pega Process Fabric. Built around the Pega Platform, Pega Process Fabric is our open, center-out business architecture that frees businesses to connect work from distributed processes and systems without sacrificing the business agility that comes with application independence.
Introducing Pega Process Fabric. Built around the Pega Platform, Pega Process Fabric is our open, center-out business architecture that frees businesses to connect work from distributed processes and systems without sacrificing the business agility that comes with application independence.
Vídeo
Automação inteligente
Video duration: 02:37
Legendas disponíveis
Learn more about Pega Email Bot, which automates the triage and response to large volumes of customer email from end to end.
Learn more about Pega Email Bot, which automates the triage and response to large volumes of customer email from end to end.
Vídeo
Automação inteligente
Video duration: 04:50
Legendas disponíveis
Adding an intelligent bot doesn’t need to be another integration project. See how the Pega Intelligent Virtual Assistant unifies your channels and customer experiences by carrying a customer conversation, keeping context, and automating work across Facebook Messenger and email.
Adding an intelligent bot doesn’t need to be another integration project. See how the Pega Intelligent Virtual Assistant unifies your channels and customer experiences by carrying a customer conversation, keeping context, and automating work across Facebook Messenger and email.
Vídeo
Automação inteligente
Video duration: 04:36
Legendas disponíveis
This overview video demonstrates the capabilities of Pega Workforce Intelligence to discover people, process, and technology insights to guide enterprises to more targeted Intelligent Automation efforts, leveraging tools such as RPA, Case Management, and Low-Code Application Development.
This overview video demonstrates the capabilities of Pega Workforce Intelligence to discover people, process, and technology insights to guide enterprises to more targeted Intelligent Automation efforts, leveraging tools such as RPA, Case Management, and Low-Code Application Development.
Vídeo
Automação inteligente
Video duration: 01:54
Legendas disponíveis
Pega’s native, model-driven capabilities make deployment and testing easy right out of the box. Save time and money by getting started fast, even if you’re new to DevOps and automated testing.
Pega’s native, model-driven capabilities make deployment and testing easy right out of the box. Save time and money by getting started fast, even if you’re new to DevOps and automated testing.
Vídeo
Desenvolvimento low-code
Video duration: 02:51
Legendas disponíveis
Pega’s no-code, drag-and-drop approach makes it easy for both business and IT to set up, visualize, map, and manage all your data sources and integrations – no struggle required.
Pega’s no-code, drag-and-drop approach makes it easy for both business and IT to set up, visualize, map, and manage all your data sources and integrations – no struggle required.
Vídeo
Desenvolvimento low-code
Video duration: 03:33
Legendas disponíveis
Developers that prefer to use other UI frameworks such as React and Angular can leverage open APIs to dynamically use Pega design capabilities as a REST-enabled service to power their front-end UI framework of choice.
Developers that prefer to use other UI frameworks such as React and Angular can leverage open APIs to dynamically use Pega design capabilities as a REST-enabled service to power their front-end UI framework of choice.
Vídeo
Desenvolvimento low-code
Video duration: 02:28
The complexity of working with disconnected systems, manual processes, and the lack of proactive customer notifications makes this difficult. That’s where Pega comes in.
The complexity of working with disconnected systems, manual processes, and the lack of proactive customer notifications makes this difficult. That’s where Pega comes in.
Vídeo
Automação inteligente
Video duration: 02:22
Learn how Pega’s email bot can accelerate response time, get real work done, and free up employees to focus on what matters most—the customer.
Learn how Pega’s email bot can accelerate response time, get real work done, and free up employees to focus on what matters most—the customer.
Vídeo
Automação inteligente
Video duration: 01:46
As 5G expands, your capabilities should to. If you’re looking for the tools to get to market faster, with more stability along the way, then watch the above video to see how Pega gets it done. With Pega, you’ll identify roadblocks early, track costs easily, and orchestrate processes from end to end. Intelligent automation makes it simpler to track manual...
As 5G expands, your capabilities should to. If you’re looking for the tools to get to market faster, with more stability along the way, then watch the above video to see how Pega gets it done. With Pega, you’ll identify roadblocks early, track costs easily, and orchestrate processes from end to end. Intelligent automation makes it simpler to track manual...
Vídeo
Automação inteligente
Video duration: 02:48
With Pega's Build for Change technology, you can crush complexity and modernize the grants and economic processes for your agency.
Watch this in-depth look at how businesses can leverage always-on insights to enhance customer journeys.
Vídeo
Customer Engagement
Video duration: 01:53
Para instigar os clientes, é preciso personalizar cada interação e proporcionar uma experiência fantástica. O Pega Marketing é uma plataforma Next Best Action que interage com o cliente em tempo real usando inteligência em todos os canais.
Para instigar os clientes, é preciso personalizar cada interação e proporcionar uma experiência fantástica. O Pega Marketing é uma plataforma Next Best Action que interage com o cliente em tempo real usando inteligência em todos os canais.
Vídeo
Experiências de cliente personalizadas
Video duration: 02:45
Legendas disponíveis
At Pega, we do something completely different. When new customer data comes in through any channel or data stream, we analyze it for patterns - and immediately use it to “decision” that customer. In this video we show how a customer, Lori, receives offer and message that are most relevant her. Serving up multiple next best actions at the right time.
At Pega, we do something completely different. When new customer data comes in through any channel or data stream, we analyze it for patterns - and immediately use it to “decision” that customer. In this video we show how a customer, Lori, receives offer and message that are most relevant her. Serving up multiple next best actions at the right time.
Vídeo
Experiências de cliente personalizadas
Video duration: 02:59
Legendas disponíveis
With Pega Value Finder, you can make empathy a reality, by proactively identifying underserved customers, then designing more relevant actions, offers, and messages that add real value, increase customer loyalty, and drive long-term growth.
With Pega Value Finder, you can make empathy a reality, by proactively identifying underserved customers, then designing more relevant actions, offers, and messages that add real value, increase customer loyalty, and drive long-term growth.
Vídeo
Experiências de cliente personalizadas
Video duration: 02:15
Legendas disponíveis
With Ethical Bias Check, you can avoid AI adversity by proactively detecting bias in your next best action strategies, then adjusting the offending algorithm or business rule accordingly – ensuring a fair and more balanced outcome for everyone.
With Ethical Bias Check, you can avoid AI adversity by proactively detecting bias in your next best action strategies, then adjusting the offending algorithm or business rule accordingly – ensuring a fair and more balanced outcome for everyone.
Vídeo
Experiências de cliente personalizadas
Video duration: 01:52
Experience how proactively engaging on their preferred channel deepens the member relationship. See how to enable seamless end-to-end experiences that generate additional lifetime value.
Experience how proactively engaging on their preferred channel deepens the member relationship. See how to enable seamless end-to-end experiences that generate additional lifetime value.
Demonstração
Automação inteligente
Video duration: 05:27
Ready to see a fully digital customer experience from end to end?
See how Pega's state-of-the-art agent desktop empowers businesses to proactively serve customers, anticipate needs, and improve agent productivity.
Vídeo
Atendimento ao cliente
Video duration: 01:52
Legendas disponíveis
Watch this brief demo to see how to predict common customer concerns like late fees, to offer seamless solutions that maximize both the customer experience and your agent resources.
Watch this brief demo to see how to predict common customer concerns like late fees, to offer seamless solutions that maximize both the customer experience and your agent resources.
Vídeo
Atendimento ao cliente
Video duration: 07:25
Legendas disponíveis
In this demo, we’ll share how Pega’s AI-powered Intelligent Virtual Assistant™ and Pega Email Bot™ are empowering customers to resolve their issues faster, while also helping businesses contain more inquiries.
In this demo, we’ll share how Pega’s AI-powered Intelligent Virtual Assistant™ and Pega Email Bot™ are empowering customers to resolve their issues faster, while also helping businesses contain more inquiries.
Vídeo
Atendimento ao cliente
Video duration: 01:46
More than a simple chatbot, virtual assistants enhance digital messaging by providing information, triaging inquiries, completing transactions, and performing multiple tasks to help your team focus on what they do best.
More than a simple chatbot, virtual assistants enhance digital messaging by providing information, triaging inquiries, completing transactions, and performing multiple tasks to help your team focus on what they do best.
Vídeo
Atendimento ao cliente
Video duration: 03:19
Find out how AI-enabled customer engagement can help Insurance providers to deliver personalized and proactive interactions, reduce cost, and provide seamless experiences to their customers
Find out how AI-enabled customer engagement can help Insurance providers to deliver personalized and proactive interactions, reduce cost, and provide seamless experiences to their customers
Vídeo
Automação inteligente
Video duration: 02:51
See how Pega’s Unified Messaging empowers best-in-class digital customer experience over consumer-preferred channels.
With Pega’s Sales Automation for insurance, agents make every moment count so they can work faster and smarter.
Vídeo
Automação de vendas
Video duration: 02:24
The complexity of working with disconnected systems, manual processes, and the lack of proactive customer notifications makes this difficult. That’s where Pega comes in.
The complexity of working with disconnected systems, manual processes, and the lack of proactive customer notifications makes this difficult. That’s where Pega comes in.
Vídeo
Automação inteligente
Video duration: 02:11
With Pega, insurance carriers are optimizing the first-notice-of-loss process, enabling carriers to deliver a claim’s service experience that exceeds the customer’s expectations.
With Pega, insurance carriers are optimizing the first-notice-of-loss process, enabling carriers to deliver a claim’s service experience that exceeds the customer’s expectations.
Vídeo
Atendimento ao cliente
Video duration: 02:05
Healthcare organizations need to put patients at the center, to support them on their health journeys, and to drive better health and business outcomes. With Pega’s scalable architecture and low-code platform, both the smallest and largest organizations can stay streamlined, agile, and prepared for whatever may come next.
Healthcare organizations need to put patients at the center, to support them on their health journeys, and to drive better health and business outcomes. With Pega’s scalable architecture and low-code platform, both the smallest and largest organizations can stay streamlined, agile, and prepared for whatever may come next.
Demonstração
Atendimento ao cliente
Video duration: 02:24
Healthcare is personal and excellent customer service is key to improved patient experiences and health outcomes. We want to show how Pega can: Simplify Engagement - enable experiences that simply work and work simply.
Healthcare is personal and excellent customer service is key to improved patient experiences and health outcomes. We want to show how Pega can: Simplify Engagement - enable experiences that simply work and work simply.
Demonstração
Atendimento ao cliente
Video duration: 02:32
In healthcare, timing can make all the difference. That’s why with Pega’s Care Management application, patients can use their devices to keep their records up to date – and doctors can have the latest information to provide the best care, at all times.
In healthcare, timing can make all the difference. That’s why with Pega’s Care Management application, patients can use their devices to keep their records up to date – and doctors can have the latest information to provide the best care, at all times.
Demonstração
Excelência operacional
Video duration: 02:37
Legendas disponíveis
Learn more about Pega Email Bot, which automates the triage and response to large volumes of customer email from end to end.