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Explore as demonstrações de produtos da Pega

Assista à nossa coleção de vídeos que demonstram como os produtos da Pega geram resultados comerciais significativos.

Principais recursos da Pega Platform

Veja como a Pega Platform™ elimina a complexidade nos negócios com IA em tempo real, automação de processos robóticos e low-code.

IA omni-channel em tempo real
Video duration: 02:57

Os cliente não querem uma odisseia. Eles querem resultados e uniformidade nas transições entre seus canais preferidos. Liberte-se das correntes e pare de escrever códigos.
Vídeo IA e tomada de decisões
End-to-End Robotic Automation
Video duration: 01:45
Legendas disponíveis

Pega Robotic Automation™ automates more work faster while improving customer and employee experience.
Vídeo Automação de processos robóticos
Democratizing low-code app development for the enterprise
Video duration: 02:00
Legendas disponíveis

Saiba como a plataforma de desenvolvimento de aplicativos low-code da Pega dá aos funcionários a liberdade e a confiança de criar os aplicativos que eles precisam para obter grandes conquistas.
Vídeo Desenvolvimento low-code

Automação inteligente

Descubra como as soluções de automação inteligente ajudam você a resolver desafios futuros com maior rapidez, facilidade e perspicácia.

Pega Process AI
Video duration: 01:42
Legendas disponíveis

Pega Process AI uses Pega’s industry-leading intelligence engine to bring revolutionary process optimization to the intelligent automation market. Go beyond simple automation by deploying powerful AI-driven applications which leverage predictive analytics, decisioning, natural language processing, and event-processing.
Vídeo Automação inteligente
Pega Process Fabric
Video duration: 02:30
Legendas disponíveis

Introducing Pega Process Fabric. Built around the Pega Platform, Pega Process Fabric is our open, center-out business architecture that frees businesses to connect work from distributed processes and systems without sacrificing the business agility that comes with application independence.
Vídeo Automação inteligente
Pega Email Bot demo
Video duration: 02:37
Legendas disponíveis

Learn more about Pega Email Bot, which automates the triage and response to large volumes of customer email from end to end.
Vídeo Automação inteligente
Pega Intelligent Virtual Assistant: Unifying Chat and Email
Video duration: 04:50
Legendas disponíveis

Adding an intelligent bot doesn’t need to be another integration project. See how the Pega Intelligent Virtual Assistant unifies your channels and customer experiences by carrying a customer conversation, keeping context, and automating work across Facebook Messenger and email.
Vídeo Automação inteligente
Pega Workforce Intelligence Overview
Video duration: 04:36
Legendas disponíveis

This overview video demonstrates the capabilities of Pega Workforce Intelligence to discover people, process, and technology insights to guide enterprises to more targeted Intelligent Automation efforts, leveraging tools such as RPA, Case Management, and Low-Code Application Development.
Vídeo Automação inteligente
Demo: DevOps & Testing
Video duration: 01:54
Legendas disponíveis

Pega’s native, model-driven capabilities make deployment and testing easy right out of the box. Save time and money by getting started fast, even if you’re new to DevOps and automated testing.
Vídeo Desenvolvimento low-code
Demo: Integration Designer
Video duration: 02:51
Legendas disponíveis

Pega’s no-code, drag-and-drop approach makes it easy for both business and IT to set up, visualize, map, and manage all your data sources and integrations – no struggle required.
Vídeo Desenvolvimento low-code
Using React with Pega
Video duration: 03:33
Legendas disponíveis

Developers that prefer to use other UI frameworks such as React and Angular can leverage open APIs to dynamically use Pega design capabilities as a REST-enabled service to power their front-end UI framework of choice.
Vídeo Desenvolvimento low-code
Crushing Complexity in Insurance with Intelligent Automation
Video duration: 02:28

The complexity of working with disconnected systems, manual processes, and the lack of proactive customer notifications makes this difficult. That’s where Pega comes in.
Vídeo Automação inteligente
Accelerating Response Time in Insurance
Video duration: 02:22

Learn how Pega’s email bot can accelerate response time, get real work done, and free up employees to focus on what matters most—the customer.
Vídeo Automação inteligente
5G Network Expansion Demo
Video duration: 01:46

As 5G expands, your capabilities should to. If you’re looking for the tools to get to market faster, with more stability along the way, then watch the above video to see how Pega gets it done. With Pega, you’ll identify roadblocks early, track costs easily, and orchestrate processes from end to end. Intelligent automation makes it simpler to track manual...
Vídeo Automação inteligente

Engajamento com o cliente

Veja como a Pega facilita a personalização de interações para atender a diferentes necessidades, tudo em tempo real.

Pega Marketing: estimule os clientes com next best actions
Video duration: 01:53

Para instigar os clientes, é preciso personalizar cada interação e proporcionar uma experiência fantástica. O Pega Marketing é uma plataforma Next Best Action que interage com o cliente em tempo real usando inteligência em todos os canais.
Vídeo Experiências de cliente personalizadas
Real Time Decisioning with Pega
Video duration: 02:45
Legendas disponíveis

At Pega, we do something completely different. When new customer data comes in through any channel or data stream, we analyze it for patterns - and immediately use it to “decision” that customer. In this video we show how a customer, Lori, receives offer and message that are most relevant her. Serving up multiple next best actions at the right time.
Vídeo Experiências de cliente personalizadas
Pega Value Finder
Video duration: 02:59
Legendas disponíveis

With Pega Value Finder, you can make empathy a reality, by proactively identifying underserved customers, then designing more relevant actions, offers, and messages that add real value, increase customer loyalty, and drive long-term growth.
Vídeo Experiências de cliente personalizadas
Ethical Bias Check Demo
Video duration: 02:15
Legendas disponíveis

With Ethical Bias Check, you can avoid AI adversity by proactively detecting bias in your next best action strategies, then adjusting the offending algorithm or business rule accordingly – ensuring a fair and more balanced outcome for everyone.
Vídeo Experiências de cliente personalizadas
Member Journeys Transformed
Video duration: 01:52

Experience how proactively engaging on their preferred channel deepens the member relationship. See how to enable seamless end-to-end experiences that generate additional lifetime value.
Demonstração Automação inteligente
Digital First: Retail and Service in a Digital World
Video duration: 05:27

Ready to see a fully digital customer experience from end to end?
Vídeo Experiências de cliente personalizadas

Atendimento ao cliente

Saiba como a Pega simplifica o atendimento com soluções que ajudam você a oferecer seus serviços na era digital.

The Omni-Channel Agent Desktop
Video duration: 06:31
Legendas disponíveis

See how Pega's state-of-the-art agent desktop empowers businesses to proactively serve customers, anticipate needs, and improve agent productivity.
Vídeo Atendimento ao cliente
Customer service call deflection
Video duration: 01:52
Legendas disponíveis

Watch this brief demo to see how to predict common customer concerns like late fees, to offer seamless solutions that maximize both the customer experience and your agent resources.
Vídeo Atendimento ao cliente
SKO21IH11- Customer Service_ Improving Service with Intelligent Virtual Assistants and Pega Email Bot
Video duration: 07:25
Legendas disponíveis

In this demo, we’ll share how Pega’s AI-powered Intelligent Virtual Assistant™ and Pega Email Bot™ are empowering customers to resolve their issues faster, while also helping businesses contain more inquiries.
Vídeo Atendimento ao cliente
Pega Unified Messaging Demo
Video duration: 01:46

More than a simple chatbot, virtual assistants enhance digital messaging by providing information, triaging inquiries, completing transactions, and performing multiple tasks to help your team focus on what they do best.
Vídeo Atendimento ao cliente
Driving a Consistent Omni-channel Experience in Insurance
Video duration: 03:19

Find out how AI-enabled customer engagement can help Insurance providers to deliver personalized and proactive interactions, reduce cost, and provide seamless experiences to their customers
Vídeo Automação inteligente
Delivering a Proactive, Personalized Experience in Insurance
Video duration: 03:05
Legendas disponíveis

See how insurers can leverage digital process automation to promote ease of use and speed of engagement along with AI to drive 1:1 personalized engagement pro-active communication.
Vídeo Automação inteligente
Digitalizing Service with Unified Messaging in Insurance
Video duration: 02:51

See how Pega’s Unified Messaging empowers best-in-class digital customer experience over consumer-preferred channels.
Vídeo Atendimento ao cliente
Optimize Overall Sales Velocity with Pega’s Sales Automation
Video duration: 03:12

With Pega’s Sales Automation for insurance, agents make every moment count so they can work faster and smarter.
Vídeo Automação de vendas
Handling Complaint in Insurance
Video duration: 02:24

The complexity of working with disconnected systems, manual processes, and the lack of proactive customer notifications makes this difficult. That’s where Pega comes in.
Vídeo Automação inteligente
Simplifying First Notice of Loss in Insurance
Video duration: 02:11

With Pega, insurance carriers are optimizing the first-notice-of-loss process, enabling carriers to deliver a claim’s service experience that exceeds the customer’s expectations.
Vídeo Atendimento ao cliente
Pega Messaging for Healthcare Providers
Video duration: 02:05

Healthcare organizations need to put patients at the center, to support them on their health journeys, and to drive better health and business outcomes. With Pega’s scalable architecture and low-code platform, both the smallest and largest organizations can stay streamlined, agile, and prepared for whatever may come next.
Demonstração Atendimento ao cliente
Patient Experience Simplified
Video duration: 02:24

Healthcare is personal and excellent customer service is key to improved patient experiences and health outcomes. We want to show how Pega can: Simplify Engagement - enable experiences that simply work and work simply.
Demonstração Atendimento ao cliente
Wearables Demo Video
Video duration: 02:32

In healthcare, timing can make all the difference. That’s why with Pega’s Care Management application, patients can use their devices to keep their records up to date – and doctors can have the latest information to provide the best care, at all times.
Demonstração Excelência operacional

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