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Explore as demonstrações de produtos da Pega

Assista à nossa coleção de vídeos que demonstram como os produtos da Pega geram resultados comerciais significativos.

Principais recursos da Pega Platform

Veja como a Pega Platform™ elimina a complexidade nos negócios com IA em tempo real, automação de processos robóticos e low-code.

IA omni-channel em tempo real
02:57

Os cliente não querem uma odisseia. Eles querem resultados e uniformidade nas transições entre seus canais preferidos. Liberte-se das correntes e pare de escrever códigos.
Vídeo IA e tomada de decisões
End-to-End Robotic Automation
01:45

Pega Robotic Automation™ automates more work faster while improving customer and employee experience.
Vídeo Automação de processos robóticos
Democratizing low-code app development for the enterprise
02:00

Saiba como a plataforma de desenvolvimento de aplicativos low-code da Pega dá aos funcionários a liberdade e a confiança de criar os aplicativos que eles precisam para obter grandes conquistas.
Vídeo Desenvolvimento low-code

Automação inteligente

Descubra como as soluções de automação inteligente ajudam você a resolver desafios futuros com maior rapidez, facilidade e perspicácia.

Pega Process AI
01:42

Pega Process AI uses Pega’s industry-leading intelligence engine to bring revolutionary process optimization to the intelligent automation market. Go beyond simple automation by deploying powerful AI-driven applications which leverage predictive analytics, decisioning, natural language processing, and event-processing.
Vídeo Automação inteligente
Pega Process Fabric
02:30

Introducing Pega Process Fabric. Built around the Pega Platform, Pega Process Fabric is our open, center-out business architecture that frees businesses to connect work from distributed processes and systems without sacrificing the business agility that comes with application independence.
Vídeo Automação inteligente
Pega Email Bot demo
02:37

Learn more about Pega Email Bot, which automates the triage and response to large volumes of customer email from end to end.
Vídeo Automação inteligente
Pega Intelligent Virtual Assistant: Unifying Chat and Email
04:50

Adding an intelligent bot doesn’t need to be another integration project. See how the Pega Intelligent Virtual Assistant unifies your channels and customer experiences by carrying a customer conversation, keeping context, and automating work across Facebook Messenger and email.
Vídeo Automação inteligente
Pega Workforce Intelligence Overview
04:36

This overview video demonstrates the capabilities of Pega Workforce Intelligence to discover people, process, and technology insights to guide enterprises to more targeted Intelligent Automation efforts, leveraging tools such as RPA, Case Management, and Low-Code Application Development.
Vídeo Automação inteligente
Demo: DevOps & Testing
01:54

Pega’s native, model-driven capabilities make deployment and testing easy right out of the box. Save time and money by getting started fast, even if you’re new to DevOps and automated testing.
Vídeo Desenvolvimento low-code
Demo: Integration Designer
02:51

Pega’s no-code, drag-and-drop approach makes it easy for both business and IT to set up, visualize, map, and manage all your data sources and integrations – no struggle required.
Vídeo Desenvolvimento low-code
Using React with Pega
03:33

Developers that prefer to use other UI frameworks such as React and Angular can leverage open APIs to dynamically use Pega design capabilities as a REST-enabled service to power their front-end UI framework of choice.
Vídeo Desenvolvimento low-code
Crushing Complexity in Insurance with Intelligent Automation
02:29

The complexity of working with disconnected systems, manual processes, and the lack of proactive customer notifications makes this difficult. That’s where Pega comes in.
Vídeo Automação inteligente
Accelerating Response Time in Insurance
02:22

Learn how Pega’s email bot can accelerate response time, get real work done, and free up employees to focus on what matters most—the customer.
Vídeo Automação inteligente

Engajamento com o cliente

Veja como a Pega facilita a personalização de interações para atender a diferentes necessidades, tudo em tempo real.

Pega Marketing: estimule os clientes com next best actions
01:53

Para instigar os clientes, é preciso personalizar cada interação e proporcionar uma experiência fantástica. O Pega Marketing é uma plataforma Next Best Action que interage com o cliente em tempo real usando inteligência em todos os canais.
Vídeo Experiências de cliente personalizadas
Real Time Decisioning with Pega
02:45

At Pega, we do something completely different. When new customer data comes in through any channel or data stream, we analyze it for patterns - and immediately use it to “decision” that customer. In this video we show how a customer, Lori, receives offer and message that are most relevant her. Serving up multiple next best actions at the right time.
Vídeo Experiências de cliente personalizadas
Pega Value Finder
02:59

With Pega Value Finder, you can make empathy a reality, by proactively identifying underserved customers, then designing more relevant actions, offers, and messages that add real value, increase customer loyalty, and drive long-term growth.
Vídeo Experiências de cliente personalizadas
Ethical Bias Check Demo
02:15

With Ethical Bias Check, you can avoid AI adversity by proactively detecting bias in your next best action strategies, then adjusting the offending algorithm or business rule accordingly – ensuring a fair and more balanced outcome for everyone.
Vídeo Experiências de cliente personalizadas

Atendimento ao cliente

Saiba como a Pega simplifica o atendimento com soluções que ajudam você a oferecer seus serviços na era digital.

SKO21IH10- Customer Service_ The Omni-channel Agent Desktop
06:31

See how Pega's state-of-the-art agent desktop empowers businesses to proactively serve customers, anticipate needs, and improve agent productivity.
Vídeo Atendimento ao cliente
Pega Customer Service - Guided Self-Service Overview
02:20

Rather than searching endlessly for information on your site, let the service experience come to them with Pega Customer Service’s contextual, guided self-service.
Vídeo Atendimento ao cliente
Customer service call deflection
01:52

Watch this brief demo to see how to predict common customer concerns like late fees, to offer seamless solutions that maximize both the customer experience and your agent resources.
Vídeo Atendimento ao cliente
SKO21IH11- Customer Service_ Improving Service with Intelligent Virtual Assistants and Pega Email Bot
07:25

In this demo, we’ll share how Pega’s AI-powered Intelligent Virtual Assistant™ and Pega Email Bot™ are empowering customers to resolve their issues faster, while also helping businesses contain more inquiries.
Vídeo Atendimento ao cliente
Pega Unified Messaging Demo
01:46

More than a simple chatbot, virtual assistants enhance digital messaging by providing information, triaging inquiries, completing transactions, and performing multiple tasks to help your team focus on what they do best.
Vídeo Atendimento ao cliente
Driving a Consistent Omni-channel Experience in Insurance
03:19

Find out how AI-enabled customer engagement can help Insurance providers to deliver personalized and proactive interactions, reduce cost, and provide seamless experiences to their customers
Vídeo Automação inteligente
Delivering a Proactive, Personalized Experience in Insurance
03:05

See how insurers can leverage digital process automation to promote ease of use and speed of engagement along with AI to drive 1:1 personalized engagement pro-active communication.
Vídeo Automação inteligente
Digitalizing Service with Unified Messaging in Insurance
02:51

See how Pega’s Unified Messaging empowers best-in-class digital customer experience over consumer-preferred channels.
Vídeo Atendimento ao cliente
Optimize Overall Sales Velocity with Pega’s Sales Automation
03:12

With Pega’s Sales Automation for insurance, agents make every moment count so they can work faster and smarter.
Vídeo Automação de vendas
Handling Complaint in Insurance
02:51

The complexity of working with disconnected systems, manual processes, and the lack of proactive customer notifications makes this difficult. That’s where Pega comes in.
Vídeo Automação inteligente
Simplifying First Notice of Loss in Insurance
02:11

With Pega, insurance carriers are optimizing the first-notice-of-loss process, enabling carriers to deliver a claim’s service experience that exceeds the customer’s expectations.
Vídeo Atendimento ao cliente
Digital Health for Providers
02:05

Healthcare organizations need to put patients at the center, to support them on their health journeys, and to drive better health and business outcomes. With Pega’s scalable architecture and low-code platform, both the smallest and largest organizations can stay streamlined, agile, and prepared for whatever may come next.
Demonstração Atendimento ao cliente

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