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Analyst Report

Pega ranked highest in Process Orchestration Use Case by Gartner®

Gartner Critical Capabilities for BOAT Platforms 2026

The 2026 Gartner® Critical Capabilities for Business Orchestration and Automation Technologies (BOAT) report evaluated 20 platforms capabilities across four key use cases. 

As AI reshapes the enterprise, orchestration is what makes outcomes predictable at scale. 

Read the Critical Capabilities report to see why Pega earned the highest score in Case Management and Adaptive Work Use Case.

Gartner®, Critical Capabilities for Business Orchestration and Automation Technologies, Arthur Villa, Marc Kerremans, Tushar Srivastava, Cathy Tornbohm, Saikat Ray, Sachin Joshi, September 2026

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Pegasystems.

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