Automate exception management, optimize outcomes
Créer des expériences client pertinentes
Développer la confiance grâce à l’empathie
Passer facilement d'un service à une offre commerciale
Reduce manual workarounds
Plan for the unplanned
Resolving anomalies in legacy order execution and fulfillment systems costs you time and money. Instead, predict issues and resolve them proactively using business rules, applied AI, and automated processes.
Manage changes with agility
Adapt quickly with flexible, low code workflows
Business needs are always evolving. Low-code development tools make it easy to build, modify, or specialize workflows fast.
Improve customer experiences
Build a reputation for responsiveness
How you manage and resolve complaints and grievances affects your reputation. Pega's case management uses intelligent automation to efficiently and effectively address the needs of your customers, along with reporting and compliance obligations.