Produktdemo | 02:40
Next Best Action Advisor – Fee Inquiry Redecisioning Demo
Watch as Pega Customer Service guides the agent through a customer interaction. Voice AI comprehends conversation topics and recognizes when the context changes, while the Next Best Action Advisor presents right-sized offers for the agent to present to the customer in real time, based on customer behavior and feedback.
Weiteres Informationsmaterial
Ready to build a Blueprint?
Choose the right experience
For workflows and app design
Reimagine your processes and turn any workflow into a build-ready application designed for AI and built with confidence.
BEST FOR
App developers
IT architects
Business analysts
Operations teams
For marketing and customer engagement strategies
Visualize your customer engagement strategy before you build it with ready-to-activate, AI-driven customer journey designs.
BEST FOR
Marketing strategists
CX leaders
Growth managers
Analytics leads