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Business process integration

What is business process integration?

In most modern business enterprises, it’s difficult to maintain visibility and control across multiple dispersed locations, insular departments, and heterogeneous IT systems. Business process integration aims to break down these barriers and achieve a more cohesive whole. For example, a global bank can utilize integrated business processes to increase productivity, improve delivery of products and services, and enhance revenue growth.

With Pega, ANZ reduced the number of applications to resolve an inquiry from fourteen to one.

Business process integration software

An effective business integration process model should help organizations with the following issues:

Process gaps: Business Process Management (BPM) integration reduces delays or errors.

Needless duplication: Business process integration avoids duplication that wastes resources and may result in data inconsistencies.

Disparate processes: Gain a better understanding of how different processes impact each other. Essential knowledge in support of business process improvement programs.

Real-time visibility: Essential to effective business performance management programs.

Pega’s approach to BPM integration

Pega is the leading provider of enterprise-class business process management solutions. Major analysts like Forrester and Gartner have consistently singled out Pega as the industry leader. Pega’s comprehensive BPM suite is the ideal foundation for revolutionized enterprise business processes, with features such as:

Open standards engineering: Facilitates easy integration with your existing IT infrastructure.

Service-oriented architecture: Delivers rule-driven, straight-through execution of integrated business processes across disparate enterprise systems.

Rules-driven business process integration: Capabilities that ensure the service requestor and service provider make the right connection for each usage, based on the situation. Service and connector types include JCA, JDBC, Java, EJP, JMS, MQ, .NET, SOAP, and others.

Intuitive business process mapping and modeling: Facilities that enable analysts and managers to simulate and analyze process interactions under varied conditions and loads.

Integrated graphical dashboards: Deliver a real-time, integrated view of operations across your entire enterprise.

From set-up through process design to process execution and monitoring, the Pega business process management system can drive business process integration across your enterprise.

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