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Lotus Notes

The legacy platform that outlasted it’s welcome – and the AI-powered way out

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What is Lotus Notes?

Lotus Notes is a legacy enterprise collaboration and workflow platform originally developed by IBM, now maintained by HCL Technologies as HCL Domino. Once the dominant platform for email, document management, and business process automation, it’s now the level most enterprises are stuck on. Racking up security vulnerabilities, rising maintenance costs, and zero ability to support modern AI-powered workflows. Most organizations aren’t asking if they should migrate. They’re asking why it took this long.

A brief history of Lotus Notes

Lotus Notes launched in 1989 – and it was genuinely revolutionary. IBM acquired Lotus in 1995, embedding Notes deeply into the DNA of global enterprise IT. In 2019, IBM sold it to HCL Technologies, which continues to develop it under the HCL Domino brand. But here’s the catch: Many organizations are still running original IBM-era deployments, grinding through technical debt that compounds every year they stay on the same level.

Lotus Notes history

Is Lotus Notes still being used today?

Yes – but the grind is showing. Large enterprises in banking, insurance, and telecommunications still rely on legacy Lotus Notes deployments for business-critical workflows. But end-of-support for IBM-branded versions has created serious security and compliance exposure. Every day organizations stay on Notes is another day of XP draign, mounting risk, and a widening gap between them and the competition. Migration isn’t just a priority. It’s the boss fight you can’t keep skipping.

Lotus Notes usage

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Why enterprises are leaving Lotus Notes behind

Lotus Notes’ rigid, on-premises architecture doesn’t just slow you down, it traps you. Broken processes, blocked AI integration, and a user experience that hasn’t scaled in decades: This is the legacy debuff enterprises can’t afford to keep carrying.

Security risk

End-of-support leaves your organization exposed – and attackers know it.

Cost

Legacy infrastructure costs enterprises millions annually. That’s not maintenance. That’s the legacy grind.

Agility

Notes apps can't connect natively with AI agents, APIs, or cloud services. You’re fighting the final boss with a broken controller.

Talent

Fewer developers know LotusScript. Every hire gets harder – and every gap gets wider.

Compliance

Aging systems struggle to meet modern data privacy regulations. Falling behind here isn’t a side quest. It’s a critical hit.

Meet Blueprint – your way to break free from Lotus Notes

Pega's AI-powered Notes to Blueprint scans your existing LotusScripts, forms, agents, and actions, then automatically generates process documentation and data entity diagrams. No manual reverse engineering. No endless analysis. No more loading screens.

From legacy to cloud-ready in three steps

  • Discover: Drop in your Lotus Notes assets. Blueprint scans the dungeon – capturing workflows, personas, and data automatically.
  • Reimagine: Pega auto-generates a modern, AI-powered app from your Blueprint using low code and best practices. Workflows reimagined. Technical debt: targeted.
  • Retire: Deploy directly to Pega Platform™. Decommission your Notes infrastructure and eliminate technical debt for good.
Lotus notes BP

Frequently asked questions on Lotus Notes

Lotus Notes was used for enterprise email, document management, and workflow automation. Most modern replacements split these functions across dedicated collaboration tools and low-code process automation platforms – without the legacy drag that comes with it.

Migration timelines vary by complexity. With Pega's Notes to Blueprint, organizations can reimagine their first legacy Notes application in as little as two weeks.

Continuing to run unsupported Lotus Notes versions exposes organizations to security vulnerabilities, compliance failures, and growing maintenance costs – all while locking out AI, cloud, and mobile capabilities. Every day you stay is XP you’ll never get back.

Ready to learn more?

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Your legacy modernization power-up is ready. And it’s Notes to Blueprint.

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