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eBook
CRM Evolved eBook
Inspired customers come from extraordinary customer engagement. Discover how Pega's CRM software helps you translate your customer leadership vision into practical, seamless and engaging execution for a Customer Evolved experience.
The four tenets for CRM Evolved are:
- Anticipate what’s right for customers
- Connect customers to the right people and systems
- Manage global complexity for simpler customer experiences
- Evolve as fast as your customers
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エンタープライズAIと、それがビジネス成果の未来をどのように切り開いていくのかをご紹介します。
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