PegaWorld | 43:08
PegaWorld 2025: Achieving Economies of Scale with Pega Smart Dispute
Discover how BAC has transformed and centralized their Client Service operations across six countries by unifying and growing their Pega Smart Dispute™ platform, servicing Visa, Amex, and Mastercard for both issuers and acquirers and by implementing their On Us workflow to expedite client inquiries internally.