Cobertura na mídia
Ser digno de publicação é pouco. Nossas soluções líderes do setor ajudam as maiores empresas do mundo a desenvolver aplicativos preparados para o futuro.
| IT Pro
Your customers aren’t keen on that customer service chatbot you introduced – here's why
The latest Pega and YouGov research show businesses need to do more to build consumer trust in AI-driven customer service.
| Forbes
Coding For The Enterprise: It Takes More Than Vibes Alone
This column from Pega CTO Don Schuerman highlights the problems vibe coding can introduce in the enterprise and offers suggestions on how to ensure more secure, predictable and maintainable vibe-coded...
| Customer First
Vertrouwen in AI-klantenservice blijft laag
Pega's omnibus research on AI in customer service highlights that some businesses need to do more to deliver predictable service outcomes when using AI.
| MarTech
Your technical debt is crushing your bottom line
Technical debt could be the reason marketers are hitting roadblocks. In this episode, Pega's Tara DeZao discusses technical debt, whether AI can help solve the problem, and how all of this plays into...
| Big Data Insider
Pega launcht KI-Tool für Lotus-Notes-Migration
Pega announces the launch of the the AI tool "Notes to Blueprint" to rapidly migrate outdated Lotus Notes apps to modern cloud workflows.
| Runtime
How have you gotten AI agents to work at your company?
In this article on making AI agents work, Pega CTO Don Schuerman explains how and why AI agents succeed when grounded in well-defined workflows and reliable data, not free‑form decision-making.
| cmm 360
Banking-Trends 2026: KI als Gamechanger oder Geduldsprobe?
2026 will be a transitional year for AI in banking, where projects mature post-2025 launches, change management becomes paramount, and banks must define human-AI roles while transparently engaging...
| Computer Weekly
Forget AGI, business leaders are still trying to figure out how to make AI work
Pega's Founder and CEO Alan Trefler reflects on Davos, and how business leaders are still trying to make AI work, despite the technology dominating headlines at the World Economic Forum.
| Dynamic Business
Tech Tuesday: Best autonomous AI agents in 2026
Pega Blueprint has become the foundational engine for “agentic orchestration”. Pega uniquely fuses generative AI with decades of industry best practices.
| Tech Monitor
Businesses have always complained about compliance obligations. Could they automate themselves out of it?
Pega's Steve Morgan explains how automating alerts can make it easier to spot compliance headaches early – but that such models must also be readily explainable not only to customers, but to internal...
| Diginomica
How the Vulnerability Registration Service is using Pega to help organizations better support vulnerable customers
The Vulnerability Registration Service, a cross-sector database holding one million records of vulnerable individuals, has partnered with Pega to create a plug-and-play component that makes it easier...
| Run the Numbers
How the Best CFOs Lead Without Being the CEO
Pega CFO and COO Ken Stillwell speaks with the Run the Numbers podcast about his leadership philosophy, guiding Pega through a period of transition, and the lessons he's learned along the way in this...
| EconomieMatin
Faciliter la santé, humaniser les soins : la promesse de la technologie
Pega's Camille Journet explains how technology and intelligent automation can improve patient care, support healthcare professionals, and increase the efficiency of healthcare systems.
| L'INFORMATICIEN
Pega veut tourner la page Lotus Notes
Pegasystems is turning the page on Lotus Notes, positioning AI-driven automation as a pragmatic way to modernize legacy applications without large-scale system replacement.
| cmm 360
Pega beschleunigt Lotus-Notes-Modernisierung mit KI-Tool
Pega Accelerates Lotus Notes Modernization with AI Tool.
| Techzine
Pega Launches Notes to Blueprint for Migrating Legacy Applications
Pega's Notes to Blueprint is designed to help organizations quickly go live with a modern environment on Pega Cloud, eliminating on-premises database infrastructure and operations and streamlining...
| CIO
7 challenges IT leaders will face in 2026
From talent gaps to AI integration, CIOs are juggling multiple priorities. In this article in CIO, Pega’s CIO David Vidoni emphasizes aligning tech investments with business goals – modernizing...
| Finextra
Advanced Technology Against Money Laundering
Pega's Steve Morgan explains how banks can utilise advanced technology to combat money laundering.
| Marketing Tribune
AI reality check: 2026 will be the year after the hype
Pega's Tara DeZao shares her marketing trends for 2026, highlighting that after years of hype and scattered experiments, the coming year will provide a reality check amidst a realization that AI only...
| Express Computer
Why autonomous agents are the key to the future of enterprise development
Pega's Goutham Parcha discusses why autonomous agents are the key to the future of enterprise development. He explains how autonomous agents are shifting from experimental tools to a critical pillar...
| Computer Weekly
Agentic AI unterstützt Prozesse bei der Selbstoptimierung
Pega's Florian Lauck-Wunderlich discusses how companies can evolve into autonomous enterprises.
| Silicon
2026: Folgt auf die große KI-Euphorie die große KI-Ernüchterung?
Pega's Peter van der Putten’s shares his AI predictions for 2026
| Manage IT
Bremsklotz bei der digitalen Transformation: 41 Prozent der Unternehmen werden ihre Legacy-Systeme nicht los
Pega's Michael Baldauf explains how companies can get rid of legacy systems and what they should avoid during that process.
| Finextra
The AI Banking Transformations to Expect this Year
Pega's Steve Morgan explains that during 2026, we will see agentic AI make proper inroads into some specific areas of a bank, with a particular focus on customer engagement, servicing, and operations...
| Finance Derivative
Agentic AI: A New Ear for Insurance Transformation
Pega's Manoj Pant discusses the emergence of Agentic AI in the insurance industry, including its potential to restructure workflows and free up valuable time and resources.
| Tech Monitor
Businesses have always complained about compliance obligations. Could they automate themselves out of it?
Pega's Steve Morgan explains how automating alerts can make it easier to spot compliance headaches early – but that such models must also be readily explainable not only to customers, but to internal...
| Forbes
Lever les freins pour accélérer l’automatisation de la transition énergétique
Pega's Camille Journet explains how automation and AI can help overcome barriers and accelerate the energy transition.
| Insurance Edge
Predictions 2026: Let’s Look Ahead To An Automated, AI Empowered Future
Pega's Manoj Pant shares his 2026 predictions for AI in the insurance industry.
| The Stack
We are at the “mass confusion” stage of the AI hype cycle
Pega CTO Don Schuerman highlights that the AI market is entering a phase of confusion, where enterprises must move beyond hype to deliver governed and predictable AI outcomes.
| CRN