Pular para o conteúdo principal

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

Data Sheet

Pega Customer Service pricing

Baixar agora

Three Powerful Editions:

Regardless of the unpredictable service challenges in front of you, there’s an edition of Pega Customer Service™ to help you transform – to show empathy for your customers, support your agents, protect your revenue and reduce your costs.

Digital Customer Engagement Edition
Pega’s full-featured, AI-powered solution to transform customer service experiences from end-to-end. Revolutionize your omni-channel customer journeys across all your customers’ preferred digital and traditional channels and leverage AI to help your agents get more work done.

Enterprise Edition
Deliver enterprise-level support while increasing productivity and optimizing outcomes with a configurable customer service desktop. Advanced capabilities include CTI/telephony integration, knowledge management, and case management.

Case Management Edition
Infuse Pega’s best-in-class case management into your existing service desktop to streamline service processes and automate more work than ever before – without needing to rip-and-replace.

Download the Pega Customer Service pricing matrix for details on each edition.

Want to learn more about Pega Customer Service? Check out our product page.


Tags

Assunto: Atendimento ao cliente Desafio: Atendimento ao cliente Área do produto: Atendimento ao cliente
Compartilhar esta página Share via LinkedIn Copying...

Recursos relacionados

Best of Pega

Pesquisa e insights recomendados

Veja o que há de novo, o que vem a seguir e o que está em alta no momento.

Navegar na coleção
Why Pega

Por que a Pega?

Um software extraordinário não é nosso único diferencial.

Saiba mais
Compartilhar esta página Share via LinkedIn Copying...