
Whitepaper
Transforming customer service with AI and automation
Emerging digital channels. Artificial intelligence. Automation. It can feel tough to keep up with the rate of change in the customer service space. Despite their efforts to continue to provide quick and convenient customer service, many organizations use the wrong approach and lack the technology they need to meet or exceed customers’ evolving expectations.
Luckily, the path to transformation is paved with a series of achievable, quick wins that can allow your organization to see short-term wins, while achieving long-term success.
タグ
Related Resources
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ビデオ
真の顧客に、本物の価値を、リアルタイムで提供
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ビデオ
StepChange:顧客第一主義を貫き、サービスを簡素化
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インフォグラフィック
2020 年、未来の働き方はどう変化したか (日本)

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