Études de cas clients Conçu pour les visionnaires. Pega vous donne les clés pour une transformation unifiée, boostée par l'IA et tournée vers l'avenir. Clients à la une Video duration: 09:52 Sous-titres disponibles Captions available Captions available Découvrez comment Vodafone UK a implémenté des portails adaptés à l'entreprise. Vodafone UK : améliorer la fidélisation client. J'aime Partager Partager ce contenu Partager via Facebook Partager via X Partager via LinkedIn Partager par e-mail Copier le lien Copying... Copied! Découvrez comment Vodafone UK a implémenté des portails adaptés à l'entreprise. Customer Decision Hub Video duration: 03:37 Découvrez comment la CBA personnalise les « next-best conversations » sur tous les canaux. Commonwealth Bank of Australia : au-delà des attentes des clients J'aime Partager Partager ce contenu Partager via Facebook Partager via X Partager via LinkedIn Partager par e-mail Copier le lien Copying... Copied! Découvrez comment la CBA personnalise les « next-best conversations » sur tous les canaux. Customer Decision Hub Video duration: 03:23 Découvrez comment Siemens a amélioré l'efficacité de plus de 80 %. Siemens : améliorer l'efficacité à moindre coût J'aime Partager Partager ce contenu Partager via Facebook Partager via X Partager via LinkedIn Partager par e-mail Copier le lien Copying... Copied! Découvrez comment Siemens a amélioré l'efficacité de plus de 80 %. Plateforme Submit Filtres Rechercher Trier par Le plus récent AscLe plus récent DescAlphabétique AscAlphabétique Desc Plus de filtres Industry Assurance (24) Autre secteur (3) Hôtellerie et divertissement (2) Industrie (42) Opérateurs télécoms (25) Pharmaceutique (1) Santé (20) Secteur public (34) Services financiers (50) Services technologiques (1) Transportation (4) Solution Automatisation des ventes (3) Automatisation intelligente (5) Automatisation robotique des processus (12) Cloud (1) Customer Decision Hub (45) Onboarding (3) Plateforme (106) Service client (49) Global Region Amérique du Nord (32) Amérique latine (3) Asie Pacifique (6) Europe & Middle East (30) Worldwide (59) Cancel Appliquer How one of Brazil’s largest banks moved from legacy to unified. Bradesco modernizes wholesale credit at scale J'aime Partager Partager ce contenu Partager via Facebook Partager via X Partager via LinkedIn Partager par e-mail Copier le lien Copying... Copied! How one of Brazil’s largest banks moved from legacy to unified. Plateforme See how Cisco accelerated legacy transformation to meet a critical deadline. Cisco modernizes 30+ legacy applications in less than a year J'aime Partager Partager ce contenu Partager via Facebook Partager via X Partager via LinkedIn Partager par e-mail Copier le lien Copying... Copied! See how Cisco accelerated legacy transformation to meet a critical deadline. Plateforme See how Wells Fargo is using AI decisioning to optimize customer engagement for 40 million monthly visitors. Wells Fargo Drives AI Transparency with Explainability Tool J'aime Partager Partager ce contenu Partager via Facebook Partager via X Partager via LinkedIn Partager par e-mail Copier le lien Copying... Copied! See how Wells Fargo is using AI decisioning to optimize customer engagement for 40 million monthly visitors. Customer Decision Hub NSW DPE transformed its legacy system into one, integrated platform. New South Wales DPE digitizes planning to serve citizens better J'aime Partager Partager ce contenu Partager via Facebook Partager via X Partager via LinkedIn Partager par e-mail Copier le lien Copying... Copied! NSW DPE transformed its legacy system into one, integrated platform. Plateforme See how Pega Voice AI drove a 30s cut in handle time and boosted retention. US Bank transforms the agent experience with Voice AI J'aime Partager Partager ce contenu Partager via Facebook Partager via X Partager via LinkedIn Partager par e-mail Copier le lien Copying... Copied! See how Pega Voice AI drove a 30s cut in handle time and boosted retention. Service client See how Vodafone Greece evolved from fragmented campaigns to unified omni-channel experiences powered by AI-driven decisioning. Vodafone Greece transforms customer engagement with real-time personalization J'aime Partager Partager ce contenu Partager via Facebook Partager via X Partager via LinkedIn Partager par e-mail Copier le lien Copying... Copied! See how Vodafone Greece evolved from fragmented campaigns to unified omni-channel experiences powered by AI-driven decisioning. Customer Decision Hub See how Ford redefined the electric vehicle test drive experience across Europe, boosting customer satisfaction and sales conversions. National Australia Bank accelerates time to value with Pega 1:1 Operations Manager J'aime Partager Partager ce contenu Partager via Facebook Partager via X Partager via LinkedIn Partager par e-mail Copier le lien Copying... Copied! See how Ford redefined the electric vehicle test drive experience across Europe, boosting customer satisfaction and sales conversions. Customer Decision Hub Discover how Great Eastern enhanced agent productivity with a mobile-first approach and user-centric design. Great Eastern achieves seamless customer service with Pega J'aime Partager Partager ce contenu Partager via Facebook Partager via X Partager via LinkedIn Partager par e-mail Copier le lien Copying... Copied! Discover how Great Eastern enhanced agent productivity with a mobile-first approach and user-centric design. Service client Pega Smart Dispute helped BAC reduce fees and improve compliance. BAC centralizes disputes across six countries J'aime Partager Partager ce contenu Partager via Facebook Partager via X Partager via LinkedIn Partager par e-mail Copier le lien Copying... Copied! Pega Smart Dispute helped BAC reduce fees and improve compliance. Plateforme See how Ford redefined the electric vehicle test drive experience across Europe, boosting customer satisfaction and sales conversions. Ford transforms the EV experience with Pega J'aime Partager Partager ce contenu Partager via Facebook Partager via X Partager via LinkedIn Partager par e-mail Copier le lien Copying... Copied! See how Ford redefined the electric vehicle test drive experience across Europe, boosting customer satisfaction and sales conversions. Plateforme See how Starbucks brewed a new strategy for operational excellence with Pega. Starbucks drives efficiency with digital process automation J'aime Partager Partager ce contenu Partager via Facebook Partager via X Partager via LinkedIn Partager par e-mail Copier le lien Copying... Copied! See how Starbucks brewed a new strategy for operational excellence with Pega. Plateforme Learn how Wells Fargo is delivering a seamless experience for grieving families by using Pega. 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Video duration: 09:52 Sous-titres disponibles Captions available Captions available Découvrez comment Vodafone UK a implémenté des portails adaptés à l'entreprise. Vodafone UK : améliorer la fidélisation client. J'aime Partager Partager ce contenu Partager via Facebook Partager via X Partager via LinkedIn Partager par e-mail Copier le lien Copying... Copied! Découvrez comment Vodafone UK a implémenté des portails adaptés à l'entreprise. Customer Decision Hub
Video duration: 03:37 Découvrez comment la CBA personnalise les « next-best conversations » sur tous les canaux. Commonwealth Bank of Australia : au-delà des attentes des clients J'aime Partager Partager ce contenu Partager via Facebook Partager via X Partager via LinkedIn Partager par e-mail Copier le lien Copying... Copied! Découvrez comment la CBA personnalise les « next-best conversations » sur tous les canaux. Customer Decision Hub
Video duration: 03:23 Découvrez comment Siemens a amélioré l'efficacité de plus de 80 %. Siemens : améliorer l'efficacité à moindre coût J'aime Partager Partager ce contenu Partager via Facebook Partager via X Partager via LinkedIn Partager par e-mail Copier le lien Copying... Copied! Découvrez comment Siemens a amélioré l'efficacité de plus de 80 %. Plateforme
How one of Brazil’s largest banks moved from legacy to unified. Bradesco modernizes wholesale credit at scale J'aime Partager Partager ce contenu Partager via Facebook Partager via X Partager via LinkedIn Partager par e-mail Copier le lien Copying... Copied! How one of Brazil’s largest banks moved from legacy to unified. Plateforme
See how Cisco accelerated legacy transformation to meet a critical deadline. Cisco modernizes 30+ legacy applications in less than a year J'aime Partager Partager ce contenu Partager via Facebook Partager via X Partager via LinkedIn Partager par e-mail Copier le lien Copying... Copied! See how Cisco accelerated legacy transformation to meet a critical deadline. Plateforme
See how Wells Fargo is using AI decisioning to optimize customer engagement for 40 million monthly visitors. Wells Fargo Drives AI Transparency with Explainability Tool J'aime Partager Partager ce contenu Partager via Facebook Partager via X Partager via LinkedIn Partager par e-mail Copier le lien Copying... Copied! See how Wells Fargo is using AI decisioning to optimize customer engagement for 40 million monthly visitors. Customer Decision Hub
NSW DPE transformed its legacy system into one, integrated platform. New South Wales DPE digitizes planning to serve citizens better J'aime Partager Partager ce contenu Partager via Facebook Partager via X Partager via LinkedIn Partager par e-mail Copier le lien Copying... Copied! NSW DPE transformed its legacy system into one, integrated platform. Plateforme
See how Pega Voice AI drove a 30s cut in handle time and boosted retention. US Bank transforms the agent experience with Voice AI J'aime Partager Partager ce contenu Partager via Facebook Partager via X Partager via LinkedIn Partager par e-mail Copier le lien Copying... Copied! See how Pega Voice AI drove a 30s cut in handle time and boosted retention. Service client
See how Vodafone Greece evolved from fragmented campaigns to unified omni-channel experiences powered by AI-driven decisioning. Vodafone Greece transforms customer engagement with real-time personalization J'aime Partager Partager ce contenu Partager via Facebook Partager via X Partager via LinkedIn Partager par e-mail Copier le lien Copying... Copied! See how Vodafone Greece evolved from fragmented campaigns to unified omni-channel experiences powered by AI-driven decisioning. Customer Decision Hub
See how Ford redefined the electric vehicle test drive experience across Europe, boosting customer satisfaction and sales conversions. National Australia Bank accelerates time to value with Pega 1:1 Operations Manager J'aime Partager Partager ce contenu Partager via Facebook Partager via X Partager via LinkedIn Partager par e-mail Copier le lien Copying... Copied! See how Ford redefined the electric vehicle test drive experience across Europe, boosting customer satisfaction and sales conversions. Customer Decision Hub
Discover how Great Eastern enhanced agent productivity with a mobile-first approach and user-centric design. Great Eastern achieves seamless customer service with Pega J'aime Partager Partager ce contenu Partager via Facebook Partager via X Partager via LinkedIn Partager par e-mail Copier le lien Copying... Copied! Discover how Great Eastern enhanced agent productivity with a mobile-first approach and user-centric design. Service client
Pega Smart Dispute helped BAC reduce fees and improve compliance. BAC centralizes disputes across six countries J'aime Partager Partager ce contenu Partager via Facebook Partager via X Partager via LinkedIn Partager par e-mail Copier le lien Copying... Copied! Pega Smart Dispute helped BAC reduce fees and improve compliance. Plateforme
See how Ford redefined the electric vehicle test drive experience across Europe, boosting customer satisfaction and sales conversions. Ford transforms the EV experience with Pega J'aime Partager Partager ce contenu Partager via Facebook Partager via X Partager via LinkedIn Partager par e-mail Copier le lien Copying... Copied! See how Ford redefined the electric vehicle test drive experience across Europe, boosting customer satisfaction and sales conversions. Plateforme
See how Starbucks brewed a new strategy for operational excellence with Pega. Starbucks drives efficiency with digital process automation J'aime Partager Partager ce contenu Partager via Facebook Partager via X Partager via LinkedIn Partager par e-mail Copier le lien Copying... Copied! See how Starbucks brewed a new strategy for operational excellence with Pega. Plateforme
Learn how Wells Fargo is delivering a seamless experience for grieving families by using Pega. Wells Fargo streamlines estate settlement process with empathy J'aime Partager Partager ce contenu Partager via Facebook Partager via X Partager via LinkedIn Partager par e-mail Copier le lien Copying... Copied! Learn how Wells Fargo is delivering a seamless experience for grieving families by using Pega. Plateforme