PegaWorld 2025: What the FEC? Boosting the Efficiency of Rabobank's Financial Economic Crime Unit Through Pega GenAI (Presentation)

See how Rabobank boosted efficiency in their Financial Economic Crime (FEC) unit using Pega GenAI™. Regulations and related company policy information is highly complex and very prone to change; investigators were spending significant time in policy documentation to understand what to do next. Using Pega Knowledge Buddy, Rabobank has significantly reduced complexity and improved throughput time. GenAI was also used to generate a structured input document for the regulator.