How we do it
Pega Process AI infuses automation with real-time workflow, AI, and event processing so you can automatically predict and avoid SLA breaches, preemptively address delays and service issues, and route work more effectively.
Monitor and optimize every process touchpoint with our unified industry-leading decision management and machine learning capabilities.
Boost efficiency by making complex decisions simple
- Rapidly deploy AI designed to learn your business processes
- Simplify complex decisioning with data-driven, real-time arbitration
- Use decisions to automate work and streamline case management processes
Deliver proactive service – at massive scale
- Harness the power of millions of data points
- Gain insight from each and every event, in real time
- Determine ideal actions for optimal customer outcomes
Low-code development brings AI to life and puts it to work
- Improve data science with built-in model development, monitoring, and governance
- Build within Pega, or connect to your AI platform of choice
- Streamline collaboration between data scientists and application developers