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Accelerated application development
Easily define key application components – like outcomes, users, and data – within prebuilt, relevant app templates at the outset of a project to jumpstart and accelerate development.
Intelligent automation and workflow
Manage a variety of intelligent automation tools to not only automate simple tasks and eliminate unnecessary manual work, but to ensure that your processes are producing optimal outcomes.
Intuitive and seamless user experience
Empower users to on-ramp quickly to intuitively build apps with beautiful, engaging end-user experiences that can be seamlessly deployed to any channel with just a click.
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Rapid workflow development
Onboard new developers faster and make builders of all levels more productive with contextual recommendations and pre-built templates.
Add AI power to your workflows
Utilize a variety of intelligent automation tools to ensure that your processes are producing optimal outcomes.
Build for the total experience
Empower users to intuitively build engaging end-user experiences that can be seamlessly deployed to any channel with just a click.
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Orchestrate work across people and systems
Implement standard guardrails that provide governance to ensure innovation takes place in a safe and compliant fashion.
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Analyst Reports
The leader in customer engagement
Find out why Pega was ranked #1 in The Forrester Wave, Real-time Interaction Management, Q1 2019
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Instead of centralized decisioning, the bank sends out segmented campaigns, so Marco gets different offers across channels from every line of business. He even sees offers he’s already declined.
Using Pega technology, the bank monitors customer interactions and predicts moments of need before they happen.
Context is key. Pega AI analyzes Marco’s behavior and recommends the bank’s next best action. Propensity modeling identifies the specific offer Marco is most likely to accept.