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Forrester ranks Pega a top CRM offering

Forrester ranks Pega the top CRM offering

Automation that offloads repetitive work

AI that increases efficiency and customer experiences

A combination of workflow automation, real-time decisioning, and low-code usability

Support for complex processes, ideal for large enterprises

Real-time customer context to “proactively – even preemptively – engage” with customers

Using their 35-criterion evaluation, Forrester researched, analyzed, and scored CRM providers. In their report, The Forrester Wave™: Core CRM Solutions, Q3 2022, Pega’s offering ranked as a leader, noting:

Learn more about what Pega CRM can do. Download the full Forrester report today.