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See All Events Thursday 20 August 2026 | 14:00 – 19:00 | Espaço L'Atelier PEGAInnovate São Paulo Local genius. Global insights.Pega's signature regional event, hosted in São Paulo. Register Now Join industry leaders and Pega experts at Espaço L'Atelier, Sheraton São Paulo WTC for an immersive…

Topic

Tech Topics

Learn more about common tech topics and key concepts and dive into some of the cutting-edge use cases that set Pega apart.

Pega Technology

Responsible AI

Find out everything there is to know about responsible AI, including what it is, why it's important, and how it can be used in today's business world.

PegaWorld | 43:06

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PegaWorld 2026-Keynote: Die Stunde der Wahrheit für KI: Wie aus Ambitionen eine Unternehmenstransformation wird

AI is no longer the experiment-it's the expectation. While enterprises have invested heavily in AI platforms and tools, many still struggle to turn that investment into measurable, enterprise-wide results. The next phase of the AI journey isn't about adopting more technology; it's about…

PegaWorld | 43:04

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PegaWorld 2026 – Keynote von Dr. Rob Walker und Don Schuerman: Ein Blick hinter die Kulissen der agentenbasierten KI: Möglichkeiten, Vorhersagbarkeit, Leistungsfähigkeit

Agentic AI isn't just the next tech wave - it's an innovation movement reshaping how modern enterprises orchestrate, grow, and compete.

About Pega

Pega in the Nordics

Pega has been optimizing the customer journey for millions of customers in Denmark, Norway, Sweden and Finland.

PegaWorld | 10:39

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PegaWorld 2026 – Keynote von MetLife: Die Vertrauenskurve: Wie MetLife gelernt hat, KI in großem Maßstab zu vertrauen

MetLife shares a practical framework for moving from pilots to production by building confidence at every stage of the AI lifecycle.

PegaWorld | 15:54

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PegaWorld 2026 – Keynote von Unum: COBOL trifft auf die Cloud: Die ultimative Modernisierungsinitiative der Unum Group

Most companies look at decades of legacy systems and see a problem. Unum Group looked at theirs and saw an opportunity to better serve their customers.

PegaWorld | 21:13

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PegaWorld 2026 – Keynote von Alan Trefler: Die geschäftliche Metamorphose: Vom starren App-Ansatz zur geschäftlichen Flexibilität

Alan Trefler unveils a new era in enterprise technology: where rigid applications no longer dictate how businesses operate.

Content Page

Galerie mit PegaWorld-Videos

Sehen Sie sich Keynotes, Breakout-Sessions und viele weitere Videos von der PegaWorld an.

Product

Solution Designer

Learn how Solution Designers enable AI-driven digital transformation by aligning business goals with build-ready solutions and faster delivery.

21 pages | 8.86 MB pdf

eBook

Break Free from Legacy BPM

Legacy systems are costing enterprises an average of $370 million in technical debt—slowing innovation, preventing automation at scale, and driving customers away through fragmented experiences.

PegaWorld | 17:03

Video

PegaWorld 2026 – Keynote von Wells Fargo: 70 Millionen Kunden. 6 Milliarden Entscheidungen. Kein Rätselraten.

At Wells Fargo, marketing has evolved into something far more powerful: a real-time, AI-driven decision system.

About Pega

Investors

Invest in Pega (NASDAQ: PEGA) and our patented technology that gives business people and IT departments the ability to outperform their competition.

PegaWorld | 46:31

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PegaWorld 2026: From Vision to Reality: Citi Wealth Delivers Client Servicing Platform in Record Time

Hear how Citi reimagined wealth management with the launch of Wealth Workstation.

Content Page

Intelligentes Case Management zur Bekämpfung von Wirtschaftskriminalität

Nutzen Sie KI und intelligente Automatisierung für Untersuchungen, um Kosten, Risiken und Fehlalarme zu reduzieren.

PegaWorld

PegaWorld 2026: Thank you

Turning breakthrough AI into real business outcomes Thank you for being part of PegaWorld 2026 – where agentic AI made the leap from idea to impact. Watch replays See you back in Las Vegas June 13 – 15, 2027 PegaWorld 2026 highlight reel Video duration: 00:30 Charting a clearer path forward Relive…

Page

Built for the Future

Why licensing an RTIM engine beats building one. Unlock the secrets to transforming your customer engagement strategy with flexibility, scalability and cost-effectiveness. This eBook, "Built for the Future: Why Licensing a Real-Time Interaction Engine Beats Building One." will help you discover:…

PegaWorld | 39:41

Video

PegaWorld 2026: Navigating the Future of Customer Service: A Strategic Roadmap

Customer service is evolving fast. Are you ready? Step into the future of customer service with a forward-looking roadmap that blends innovation, strategy, and transformation.

12 pages | 1.32 MB pdf

eBook

Built for the future

Unlock the secrets to transforming your customer engagement strategy with flexibility, scalability and cost-effectiveness.

Bolt Builder Page

PegaWorld 2026: Insiders

Take the inside track Sign up to be a PegaWorld Insider and be the first to know about event developments, speaker announcements, fun updates, and more. Work Email - Select -AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua & BarbudaArgentinaArmeniaArubaAscension…

20 pages | 6.85 MB pdf

eBook

Break free from legacy mainframe systems

Legacy systems are costing enterprises an average of $370 million in technical debt—creating brittle automation, trapping data in outdated protocols, and forcing customers to navigate green screen experiences that drive them away.

PegaWorld | 33:10

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PegaWorld 2026 – Keynote von Kerim Akgonul: Autonomer und einfacher KI-Einsatz

Join Kerim Akgonul as he reveals Pega’s next revolution: autonomous, agentic everything.

PegaWorld | 14:11

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PegaWorld 2026 – AWS-Keynote: Der entscheidende Schritt zur Modernisierung: AWS Transform + Pega Blueprint

See how AWS Transform and Pega Blueprint partner to deliver full‑scale legacy modernization.

Research & Insights

The Contact Center isn’t shrinking - it’s becoming the trust engine

As AI agents absorb high-volume, predictable requests, your contact centre is shifting - from a cost center under pressure to a trust engine at the heart of customer loyalty.

Article

Don’t let history repeat itself: Why governance and security must lead your lotus notes transformation

Move beyond migration. Discover how Pega enables secure, governed Lotus Notes transformation that reduces risk and builds scalable, compliant applications.

Webinar

Innovation Now Brewing Series

VIRTUAL EVENT SERIES Innovation — NOW BREWING — No fluff. No filler. Just the good stuff - served fresh, and straight to the point. Register now Some ideas hit differently over coffee. That's exactly the spirit behind this series that distils the boldest breakthroughs, real-world stories, and…

PegaWorld | 24:30

Video