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Why AI and Automation make Pega the CRM Leader

Customer Service leaders need an engagement solution that drives revenue, reduces costs, boosts customer satisfaction and loyalty, and drives fast resolutions. Pega Customer Service’s AI-powered decisioning and workflow automation can help you achieve all of this and more.

Watch our webinar to learn why Pega was named a leader in The Forrester Wave™: Core CRM Solutions, Q3 2022.

Don’t miss this chance to learn about Pega’s AI-powered decisioning that:

  • Guides agents during conversations
  • Recommends next-best-actions
  • Turns service inquiries into cross-sell and up-sell opportunities


Thema: Digitale Transformation Thema: Intelligente Automatisierung Thema: KI and Entscheidungsfindung Thema: Kundenservice

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