Zum Hauptinhalt wechseln

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

Case Study

Telecom Italia: End to End Contracting For Enterprise Clients

Jetzt herunterladen

Telecom Italia recognized that for their largest customers, they needed to provide a differentiated customer experience. They faced many challenges operating a complex IT infrastructure. The IT infrastructure was “siloed” supporting specific domain technologies. Their IT infrastructure partially supported cloud services. They had poor end-to-end visibility of sales. Finally, they didn’t have a unified view of customer information.

With the Pega solution, they have been able to go to market more aggressively with dozens of new integrated offers. They were able to open up new indirect sales channels so that they could reach new customers. They initiated a program to drive customer loyalty. This has resulted in increased revenue, expanded market share, and brand loyalty.


Tags

Weiteres Informationsmaterial

Best of Pega

Empfohlene Studien und Insights

Neuigkeiten und aktuelle Trends entdecken

Informationsmaterial entdecken
Why Pega

Warum Pega?

Eine außergewöhnlich leistungsstarke Software ist nicht das Einzige, was Pega auszeichnet.

Mehr erfahren
Weiterempfehlen Share via x Share via LinkedIn Copying...